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"Center" and "Zentrum" are largely interchangeable when referring to a place where people gather. More often than not, "Center" occurs in compound words, some of which use other English loanwords. Often the result is some kind of pseudo English.
Einkaufscenter (shopping centre)
Kundencenter (customer service centre)
There are some cases where you can only use "Zentrum", for instance, in maths or geography.