https://www.duolingo.com/profile/UserDeactivated

Feature Request: Delete Accounts That Are Repeatedly Deactivated

This will allow users who want to delete their accounts a way to do so. It will also stop people from repeatedly deactivating after posting.

I suggest a three strikes you're out policy.

March 21, 2017

18 Comments

Sorted by top post

https://www.duolingo.com/profile/DuoFlash

I agree. These people have been popping up everywhere, and it's getting really annoying.

March 21, 2017

https://www.duolingo.com/profile/TheEeveeLord

Tell me about it, I think there's been more spam and frequent spammers this past month than any other time in my close to two-year experience on Duolingo

March 22, 2017

https://www.duolingo.com/profile/DuoFlash

Agreed. :/

March 22, 2017

https://www.duolingo.com/profile/howitis

I completely disagree. This unfairly punishes people who deactivate their accounts between uses to prevent trolls from leaving offensive messages on their profiles. If duolingo allowed people to have private profiles this wouldn't be a problem.

March 22, 2017

https://www.duolingo.com/profile/WaterPolyglot

True, you have a point.

March 22, 2017

https://www.duolingo.com/profile/EpicPowerHero

I don't usually have issues with trolls. There is a block button that prevents them from posting on your stream.

March 22, 2017

https://www.duolingo.com/profile/HackedAcct

There is no button that prevents ransom users from posting on others streams. There is only a button that stops them from continuing.

howitis is correct, the only way to prevent it is to deactivate the account.

March 24, 2017

https://www.duolingo.com/profile/EpicPowerHero

Why don't they just make it so only people you follow can post on your stream if you want?

March 24, 2017

https://www.duolingo.com/profile/HackedAcct

I would like to know that as well.

March 24, 2017

https://www.duolingo.com/profile/daughterofAlbion

I agree with you. I deactivate my account whenever I know I am going to be without Internet access for a period. Blocking can only deal with old trolls, not new troll accounts.
The ideal solution would be a "friends only" posting option, but I suspect that might take too much coding to ever be implemented.

Maybe a suitable compromise would be a limit on number of reactivations in a given period?

March 27, 2017

https://www.duolingo.com/profile/Usagiboy7

I would add required email verification in order to create comments or discussions.

March 22, 2017

https://www.duolingo.com/profile/AureliaUK

Not requiring email verifcation on initial sign-up was a huge mistake by DL - especially given Luis's previous development of Captcha. Given the increasing amount of trolling we've been seeing over the past year or two implementing verification of all existing and new accounts is long overdue.

March 22, 2017

https://www.duolingo.com/profile/Luscinda

No. We don't all want to give them our email address. I did in the past and wasn't happy with what was going on with their security and privacy arrangements. I would no more trust Duo with my real email address again than I could kick them from where I'm sitting right now.

And Captcha is the devil's work. We like to insult our customers rather than serving them so just transcribe this text in a language you can't read in an alphabet that your keyboard doesn't have to complete your purchase, will you? Or just click around a ridiculous picture with incomplete instructions in Americanese...

March 22, 2017

https://www.duolingo.com/profile/Usagiboy7

It doesn't have to be an email address you use. It just needs to be an email address that a person has to take the time to set up.

March 22, 2017

https://www.duolingo.com/profile/Ifphigenia

It takes less than 3 minutes to set up a gmail account with false credentials, should anyone feel so inclined and I suspect that trolls would feel so inclined.

March 24, 2017

https://www.duolingo.com/profile/El2theK

At least it takes time and effort to set it up, plus to verify their DL account.

While it may not solve all problems it does create a first barrier.

By the way, if you think other measures are more appropriate and/or effective, feel free to make suggestions.

March 24, 2017

https://www.duolingo.com/profile/Ifphigenia

@El2theK, I agree it does take some time and effort to set up and to verify but given the lengths the trolls seem to go to, I don't think that would deter them.

As far as alternatives are concerned, I honestly don't think there are any which are not prohibitively intrusive. Sadly, I think trolls are a fact of life, I wish they weren't but not liking a fact doesn't make it any less true.

I think the one thing we can all agree on though is that multiple deactivating and reactivating of accounts could and should be prevented. As has been pointed out elswhere, it us perfectly possible to do this multiple times in quick succession allowing for a cut and run policy by trolls. If Duo actually insisted on accounts being closed, rather than deactivated it would go some way to stopping that aspect at least.

March 24, 2017

https://www.duolingo.com/profile/lizsue

Luis didn't develop Captcha, just the ReCaptcha version of it.

Edit: my mistake, he did develop both: https://www.cylab.cmu.edu/partners/success-stories/recaptcha.html

March 22, 2017
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