https://www.duolingo.com/ISpeakAlien

How can I reduce Duolingo emails?

ISpeakAlien
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I keep getting emails with subjects like "You’re heating up. Continue your 3 day Spanish streak on Duolingo" and "What's your progress this week?". My email account has a size limit, so Duolingo will probably fill it up quickly. Is there a way to decrease (but not disable) emails from Duolingo and have them completely in text without images? That would be very helpful.

1 year ago

22 Comments


https://www.duolingo.com/CathyPinner

I'd love to be able to stop the "What's your progress this week?" emails. They aren't listed in the Notifications area where you can choose what to receive. They're annoying, not least because they make no sense whatsoever. So how do I do that? On the other hand I like the reminder that I haven't done my daily Duo.

1 year ago

https://www.duolingo.com/ISpeakAlien
ISpeakAlien
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I would like to disable both of those because I always remember to use Duolingo. I would only break my streak if I didn't have access to the internet.

1 year ago

https://www.duolingo.com/CathyPinner

I thought I'd solved this as this week's unwanted Progress email had an Unsubscribe at the bottom which may have been there and unnoticed in the past. However clicking it landed me on a page that said they had trouble accessing my Account but the link took me straight to the Account without logging in. And still no checkbox in the Notification section to get rid of these weekly emails. Does anyone from Duo listen? It should be sooooo easy to fix.

1 year ago

https://www.duolingo.com/ivstojic

Hi, I have the same issue and was able to solve it. The problem is that the "unsubscribe" link address in the "What's your progress this week?" email does not properly include your email address, and this is why you get the error saying "We had an issue finding your account".

I was able to unsubscribe from "What's your progress this week?" emails by manually encoding the email address into the link:

1) Click on the "unsubscribe" link in the email. You should be taken to the following web page (note the email=%5BEncodedEmail%5D part at the end; this is where your email address will go):

https://www.duolingo.com/unsubscribe?type=notify_weekly_progress_report&email=%5BEncodedEmail%5D

2) Replace %5BEncodedEmail%5D in the above address with your email address (in the example I use myemail@provider.com but you should use your email address) and visit the obtained address in your web browser:

https://www.duolingo.com/unsubscribe?type=notify_weekly_progress_report&email=myemail@provider.com

3) The web page should now say that you have successfully unsubscribed.

1 year ago

https://www.duolingo.com/CathyPinner

Thank you so much ivstovic. It worked as you described. Now to see if they really stop.

1 year ago

https://www.duolingo.com/ISpeakAlien
ISpeakAlien
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Thanks for the help!

1 year ago

https://www.duolingo.com/yahuwa

go into settings, and click notifications (On the right of your screen) then choose which emails you want

1 year ago

https://www.duolingo.com/ISpeakAlien
ISpeakAlien
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I've unselected all options. Just asking, is it possible to disable images in emails?

1 year ago

https://www.duolingo.com/yahuwa

I'm not sure I understand your question

1 year ago

https://www.duolingo.com/ISpeakAlien
ISpeakAlien
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I'm trying to figure out how to show the emails entirely in text. They currently contain images. By the way, I got an email after unselecting all of the options.

1 year ago

https://www.duolingo.com/LeeBrownst1
LeeBrownst1
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You do that in your e-mail client. For example, in Thunderbird, make the menu selection "View/Message Body As/Plain Text".

I too recently had trouble opting out of messages. An administrator suggested that I was in an A/B test that hadn't implemented "unsubscribe." If so, I'd just have to wait until they fixed it or ended the test. Eventually the messages stopped.

1 year ago

https://www.duolingo.com/pentaan
pentaan
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For "email without showing immages", I don't need to set my messages to "Plain Text.
My email provider is using "Roundcube Webmail"
I can set "Preferences - Displaying massages" to
- Display HTML: Enabled
- Display remote inline images: NEVER

How to stop Duolingo's emails with subjects like "You’re heating up"
Follow the advice of yahuwa:
"you can unsubscribe by clicking the unsubscribe on the email" (In my email program the unsubcribe option is always displayed in the bottom of the email).

1 year ago

https://www.duolingo.com/ISpeakAlien
ISpeakAlien
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How did you know I sometimes use Thunderbird? Also, wouldn't this make ALL emails text-only?

1 year ago

https://www.duolingo.com/yahuwa

I don't think there is a way to get them entirely in text. Check what time the email came through. Before or after you unselected

1 year ago

https://www.duolingo.com/ISpeakAlien
ISpeakAlien
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I just got another email about this. It might not be possible to disable them...

1 year ago

https://www.duolingo.com/yahuwa

Also, if you don't want any emails, you can unsubscribe by clicking the unsubscribe on the email. It should say this at the top left corner of the email: Duolingo <no-reply@duolingo.com> Unsubscribe. click that unsubscribe button if you want no emails from Duo

1 year ago

https://www.duolingo.com/hughcparker
hughcparker
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I just had a look in one of Duolingo's emails - Duolingo doesn't send you the image, so the images won't be taking up any of your email account's size limit. It just sends you a link to the image.

1 year ago

https://www.duolingo.com/ISpeakAlien
ISpeakAlien
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Hmm... I've been deleting the emails, so I can't check if they're actually in the emails.

1 year ago

https://www.duolingo.com/ISpeakAlien
ISpeakAlien
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I don't want to completely disable emails, I just don't want alerts about replies or my skill level.

1 year ago

https://www.duolingo.com/Deyan161
Deyan161
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I've had exactly the same problem, but only with certain languages I've subscribed to. There doesn't seem to be any way of stopping them, short of unsubscribing to all emails.

1 year ago

https://www.duolingo.com/cgottsch
cgottsch
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See ivstojic's reply for a fix

1 year ago

https://www.duolingo.com/Deyan161
Deyan161
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Thanks. I hadn't seen ivstojic's reply.

1 year ago
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