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https://www.duolingo.com/kenbishop26

can log in on laptop but not on iphone

I signed up to duolingo on my laptop. When I try to use the same password etc on iphone, it constantly tells me that I have a wrong username or password. Any ideas?

5 years ago

4 Comments


https://www.duolingo.com/Luis
LuisPlus
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Are you sure you are using the same username and password? We do not have any other complaints about this.

5 years ago

https://www.duolingo.com/kenbishop26

Yes, definitely. I just tried there. It will work on safari on iPhone but the iPhone app always tells me that my password/username looks wrong. Could duo lingo delete all info related to my account and I could start all over again?

5 years ago

https://www.duolingo.com/DavidK
DavidK
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If you change your password on the site, does the new password work in the app?

5 years ago

https://www.duolingo.com/kenbishop26

No. I just tried it there and it didn't work. I think I will just deactivate my account and set it up under a new e mail. Thanks for your help.

5 years ago