https://www.duolingo.com/Usagiboy7

Does anyone monitor Troubleshooting forums in Beta Courses?

Usagiboy7
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Hello,

Does anyone monitor Troubleshooting forums in Beta Courses? Or, should I report bugs that appear over there to the English interface's Troubleshooting forum here?

Thanks!

4 years ago

5 Comments


https://www.duolingo.com/Selcen_Ozturk
Selcen_Ozturk
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of course! The corresponding moderators should check it. However, that's only because they are for speakers of other languages who does not speak English. Therefore, they cannot express their problems in the English Troubleshooting discussions. Moderators usually translate and direct the questions to the staff. So, it is better (and you get faster reply) if you report using the English Troubleshooting section.

4 years ago

https://www.duolingo.com/Usagiboy7
Usagiboy7
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Thank you Selcen_Ozturk!! Tomorrow when I wake up I will move my posts to the English Troubleshooting forum. :)

4 years ago

https://www.duolingo.com/angel194462

Wait, there are troubleshooting forums in Beta Courses? Why?

4 years ago

https://www.duolingo.com/kristinemc

Troubleshooting forums let community members share bug reports and every course has one. Thanks selcen_ozturk - that's exactly right. You can drop a report into the English forum or into a specific language direction's troubleshooting forum. Mods do report bugs to us as well from beta courses, so that we can get them fixed asap.

4 years ago

https://www.duolingo.com/Usagiboy7
Usagiboy7
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Thank you kristinemc! I wasn't sure since I seemed to be the only one posting in the English for Japanese speakers course and wasn't sure if they were even visible to anyone else. I've since moved them to the English speakers Troubleshooting. :)

4 years ago
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