Duolingo is the most popular way to learn languages in the world. Best of all, it's 100% free!

https://www.duolingo.com/RunningFrog

Profile picture

I can't change my profile picture. Whenever I try and click the save changes button it doesn't do anything. Is it a problem with my computer or am I doing it wrong? Thanks!

4 years ago

59 Comments


https://www.duolingo.com/choeisa

How large is the picture? The max size for Duolingo is 1MB.

4 years ago

https://www.duolingo.com/Usagiboy7
Usagiboy7
Mod
  • 25
  • 18
  • 18
  • 11
  • 6
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 9

EDITED January 2015

Troubleshooting

  • Make sure the picture is less than 1MB

  • Saving the picture as a .PNG seems to help

  • Check to make sure the dimensions are between 400x400 and 800x800px as this also seems to help.

  • Make sure to click "save" when you are finished.

  • Sign out and then back in again.

I hope this helps!

PS I have now updated the Wiki's Troubleshooting page to include these tips for future reference. :)

4 years ago

https://www.duolingo.com/NickBombay

Nice to have all these reasons, but it remains unclear how it is supposed to be. What is "too wide or too tall"? Or not wide or tall enough...? What is the right file type(s)?

3 years ago

https://www.duolingo.com/GruaE2022

Hey y'all! My friend is trying to delete her profile picture, but we can't figure out how. Is this possible or... what?

Thanks!

3 years ago

https://www.duolingo.com/RunningFrog

I don't believe you can; however, you can find the default profile picture if you search for it online.

3 years ago

https://www.duolingo.com/GruaE2022

Oh. She took a screenshot of it, but the head is slightly smaller. It's kinda funny actually

3 years ago

https://www.duolingo.com/AbraxunsIllusion

I had problems with this, too. It's probably some kind of bug.

4 years ago

https://www.duolingo.com/gabi.labuschagne

Same problem!

4 years ago

https://www.duolingo.com/LukeRathbone

It took me a while to change my picture, but in the end I had to disconnect my Facebook account, save changes, log out, log back in, then upload the picture. Nothing seemed to work until I disconnected my Facebook profile in Settings > Profile > Facebook Connect.

3 years ago

https://www.duolingo.com/homembom

That's it, guy! Thanks! You can also upload the picture before log out/in Facebook account.

3 years ago

https://www.duolingo.com/Orcakuhlmann

Me too

3 years ago

https://www.duolingo.com/Bugsquish123

can i give you 2 lingots i have 12 lingots

3 years ago

https://www.duolingo.com/MeowMeow98765

I've done what everyone says to do but for some reason the button to add a profile picture isn't there. Right under sound effects it just says disable account and I don't know what t do. ;~;

3 months ago

https://www.duolingo.com/Boogies_MarMar

me to its so annoying

3 months ago

https://www.duolingo.com/meapmeap

yah how do you even do that its buging me

4 years ago

https://www.duolingo.com/meapmeap

yay I did it :D

4 years ago

https://www.duolingo.com/Boogies_MarMar

how

3 months ago

https://www.duolingo.com/meapmeap

idk

4 years ago

https://www.duolingo.com/findujanvier
findujanvier
  • 22
  • 15
  • 10
  • 7
  • 3

I still cannot change my profile picture.

4 years ago

https://www.duolingo.com/ChenHansonis60

same problem here!!!!!!!!!!!

4 years ago

https://www.duolingo.com/TRowbury

dunno, mine is doing that too

4 years ago

https://www.duolingo.com/Usagiboy7
Usagiboy7
Mod
  • 25
  • 18
  • 18
  • 11
  • 6
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 9

Hi 14TRowbury, did you make sure that the new picture is no bigger than 1MB and is in the right format? If so, try signing out, emptying your browser cache, refreshing the page, and then signing in again to upload the new picture. I hope this helps! ^_^

4 years ago

https://www.duolingo.com/cjrancur

Help. Somehow I have my native language in Duolingo set to Chinese, or something with similar characters. How to I get back to English?

4 years ago

https://www.duolingo.com/kimberlyholty

i want to get a profile pic too but i cannot figure out how.

4 years ago

https://www.duolingo.com/Usagiboy7
Usagiboy7
Mod
  • 25
  • 18
  • 18
  • 11
  • 6
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 9

Hi Danika, just hover your mouse over the your username where it appears in the blue bar at the top of the screen. A menu will drop down that says "settings", click it. You will be able to upload a new profile image from your computer there. But, make sure your picture is no bigger than 1MB and that the content is not in violation of the guidelines which you can review here http://www.duolingo.com/guidelines I hope this helps! ^_^

4 years ago

https://www.duolingo.com/kimberlyholty

well, read my discussion, spanish is so delicate:) and help me get a pic:), to see what everybody else says about it. please read!

4 years ago

https://www.duolingo.com/SoniyaTomar

hey Danika,just choose a image and click save changes ....it will help u..

4 years ago

https://www.duolingo.com/HappyLesson

To change profile picture just go to settings and choose a file and choose a picture, it does not have to be 1mb size, just choose one, it won't come up right away, but just press "save changes" and it will come up. I hope that helps!

3 years ago

https://www.duolingo.com/Ozan_Ates

It is some kind of bug. It has happened to me as well. I have signed out and then signed back in and tried again, then it has worked. I hope that could be a solution for you as well. Have a good day!

3 years ago

https://www.duolingo.com/kimberlydacruz

I can't change it either. Tried to log in and out, on android and apple. Still doesn't works. It's really annoying cause I just chose an really old pic because I could'nt find one, and now I'm stuck with it :.

3 years ago

https://www.duolingo.com/rnsarkhel

Same exact issue here! The photo is less than 1MB and its very frustrating that I cannot fix or change it

3 years ago

https://www.duolingo.com/friskkers

Yep, I've tried five or six photos all under 1MB and I still cant change my photo.

3 years ago

https://www.duolingo.com/Usagiboy7
Usagiboy7
Mod
  • 25
  • 18
  • 18
  • 11
  • 6
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 9

Would you link me to one of those pictures (one that isn't of a person if possible)? I want to try to attach it to my profile as a test.

3 years ago

https://www.duolingo.com/friskkers
3 years ago

https://www.duolingo.com/Usagiboy7
Usagiboy7
Mod
  • 25
  • 18
  • 18
  • 11
  • 6
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 9

I can't use that one. It makes me sick to my tummy to look at for some reason. :( Got anything that isn't grotesque?

3 years ago

https://www.duolingo.com/Hashmallow

I can't change my profile photo, too. I've even tried uploading several photos but nothing worked. :(

3 years ago

https://www.duolingo.com/ntrzmiel

Try to use another browser, it worked for me ;)

3 years ago

https://www.duolingo.com/Hashmallow

Hello, Natalia! Thanks for the tip. Tried it, but my profile pic still doesn't show up. I used Chrome and Firefox. :( This issue is probably on Duolingo's end?

3 years ago

https://www.duolingo.com/jetinski

I took me several attempts to change the picture. Finally it worked after logging out and in again. Also it seems that the size of the profile picture has to be somewhat between 400x400px and 800x800px, at least for me those dimensions worked.

3 years ago

https://www.duolingo.com/Hashmallow

I was having issues in changing my profile pic, too. I got no luck using Chrome and Firefox browsers. So, I tried the suggestion somebody gave me (@ntrzmiel), and it worked. I used Internet Explorer and uploaded a pic below 400px x 400px ;)

3 years ago

https://www.duolingo.com/Pink_Mantis

When you select the picture file, the picture seems like the old one. just save the changes and it will be ok ;)

3 years ago

https://www.duolingo.com/CintamiRiz

nanti ya

2 years ago

https://www.duolingo.com/Char773618

How do I get rid of my profile picture so it is just the one it came with

3 years ago

https://www.duolingo.com/RunningFrog

Unfortunately, I don't know. You could try starting a discussion about that, I'm sure that there is someone who knows :).

3 years ago

https://www.duolingo.com/GruaE2022

Thanks for being so helpful. BTW, I like burrowing owls too.

3 years ago

https://www.duolingo.com/RunningFrog

Thanks :). I know, they are so very cute!

3 years ago

https://www.duolingo.com/GruaE2022

:-) so does my friend!

3 years ago

https://www.duolingo.com/GHOSTLANCAST15

I dont know how to change my profile picture at all.

2 years ago

https://www.duolingo.com/Usagiboy7
Usagiboy7
Mod
  • 25
  • 18
  • 18
  • 11
  • 6
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 9

Go to your settings. In the blue bar at the top of the screen, hover over your username and select settings. after that select "Profile". You will be able to upload a picture. Be sure the file is saved as either a jpg, or a .png. The file must be smaller than 1MB

2 years ago

https://www.duolingo.com/GenevieveW15

If have app press profile you will see your picture there will be a pen on it tap that it will say how will you like to take you picture then under it it says take picture or choose you picture from camera it will also work on website thanks

2 years ago

https://www.duolingo.com/GenevieveW15

This how you do it on website all you have to do is tap you picture on top right corner select settings scroll down to profile picture then press choose file tap that pick you photo from camera

2 years ago

https://www.duolingo.com/williamzhou9

lol

2 years ago

https://www.duolingo.com/sailor_rini_moon

my duolingo picture is 1MB

1 year ago

https://www.duolingo.com/Lupineofthemoon

I DON'T KNOW WHAT TO DO! There are no pictures in my folders that are the size they need. Is there any way to take pictures on duolingo that are 1MB?

5 months ago

https://www.duolingo.com/nureris
nureris
  • 16
  • 12
  • 146

How can I delete my profile picture from Duolingo?

4 months ago

https://www.duolingo.com/Usagiboy7
Usagiboy7
Mod
  • 25
  • 18
  • 18
  • 11
  • 6
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 9

Hi nureris!

Go here: https://www.duolingo.com/settings

Then upload a new picture. If you just want the default Duolingo icon from before you uploaded a picture, let me know and I'll set that up for you. :)

4 months ago

https://www.duolingo.com/LavandeFrancaise

Hey, I can't change my profile picture because if I go to the settings page, the profile editor thing doesn't appear like it says in the help center. Can someone help me? Thanks.

3 months ago