https://www.duolingo.com/profile/susan844426

In app purchase not showing on account!

Can not find a direct customer care link. Money has been taken from my bank account but has not been updated within the app.

Any help would be most appreciated

April 23, 2017

4 Comments


https://www.duolingo.com/profile/Catty_101

hope it works soon

April 23, 2017

https://www.duolingo.com/profile/hughcparker

Click on the help link at the bottom of this page. Scroll to the bottom of the help page, and you'll find the link to report a bug. One of the categories on the bug report form is purchase issue.

April 23, 2017

https://www.duolingo.com/profile/susan844426

Most appreciated. Had previously looked at bug report list, but it wasn't clear that my error should be reported there. Thanks for making it clearer!

April 23, 2017

https://www.duolingo.com/profile/azzachraf

how to access to In app purchase on duolingo?

July 30, 2018
Learn a language in just 5 minutes a day. For free.