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https://www.duolingo.com/profile/Anneduol1ngo

inappropriate/sexual advertisements

I was presented with an inappropriate ad and I wonder if DL can put a hi level filter on the advertising, or should I do this myself to my computer while on DL?

I will not say here what was inappropriate as to do so on open forum would be inappropriate in itself.

I really do not want to go to this trouble each time I go to DL, and I do not want to put a high level filter on my computer as I wouldn't be able to use my computer in the way I want to.

I do not access what many would consider to be inappropriate or sexual sites, but do have a medical interest in some academic sites due to having been a doctor prior to retiring and if I left a filter on I would not be able to access the sites I want to access. Even the title of this post would be disallowed, as well as some place names such as Sussex, Essex, Wessex since they have 'sex' in the word.

We are new to having ads. The ads do not disturb me, and I do understand why DL needs to have ads (I think), but please be selective.

Unfortunately I blocked the ad I am concerned about prior to thinking about reporting it, so I am not able to send a screenshot or take more action than I am now.

April 26, 2017

20 Comments

Sorted by top post

https://www.duolingo.com/profile/Luscinda

This is not the first report we've had of this sort of thing happening. If they won't filter acceptable ads and if they are going to do the tracking thing, then people will just block it all. The web is full of ordure but there is no excuse for foisting it on us here.

eta https://www.duolingo.com/comment/20627685

April 26, 2017

https://www.duolingo.com/profile/psionpete

My experience seems to suggest that Duo tries to match the adverts to my interests and I have never seen any inappropriate ads since they started to appear. Perhaps someone else is using your device and they have different interests to you. Just an idea!

April 26, 2017

https://www.duolingo.com/profile/Anneduol1ngo

or perhaps due to the sites I do access they thought this OK? No-one else uses my computer unless it has been hacked into. Ads only started today for me, so this was about the maybe 4th or 5th ad only. In any case, it was an inappropriate ad.

April 26, 2017

https://www.duolingo.com/profile/psionpete

Well I don't know what sites you access or how Duo decides what your interests are or why the ad is inappropriate so I am at a loss.

I hope you can find out and perhaps get it stopped as there are certainly very young users on the site and protecting them has to take priority over monetizing the company in my view.

April 26, 2017

https://www.duolingo.com/profile/Anneduol1ngo

If a female moderator contacts me in such a way that I do not need to say what I remember of the ad in public I will tell them what I remember of what the ad was about. There is no way that any of the sites I have looked at would prompt anyone but a computer by word association to make the like between sites I have accessed and the kind of ad I had on my screen. In fact, this post might conceivably be as likely to prompt something as any of the sites I have visited, if the words in the title were accessed to decide what ads to send me.

April 26, 2017

https://www.duolingo.com/profile/Luscinda

The moderators are only involved in what's going on on the boards, they're not staff. I think you need to email the company. Abuse@duolingo.com

April 26, 2017

https://www.duolingo.com/profile/Anneduol1ngo

Thanks. I'll do that.- Now done!

April 26, 2017

https://www.duolingo.com/profile/espofleet

Try to report that to D. explaining the problem.

April 26, 2017

https://www.duolingo.com/profile/Anneduol1ngo

I emailed Abuse@duolingo.com. I have started a discussion, hoping that a moderator might take note. I am on the new website so do not have Activity. Do you have any other suggestion way of drawing this to the attention of DL?

April 26, 2017

https://www.duolingo.com/profile/jrikhal

I emailed Abuse@duolingo.com. [...] hoping that a moderator might take note.

Just one precision: as Luscinda mentioned, (forum) moderators aren't involved in the mails send to abuse@duolingo.com which are read only by staff (=Duo employees).

April 26, 2017

https://www.duolingo.com/profile/Anneduol1ngo

I understand the difference between mods and staff, thanks, but I have heard that abuse@ is very slow to take action but mods can contact staff direct if they think the matter urgent enough. Thanks for your input.

April 26, 2017

https://www.duolingo.com/profile/Usagiboy7

@Anneduol1ngo, generally quicker mod response applies to the content of discussions and comments posted to the forums. Otherwise, we have to communicate through Abuse@duolingo.com as well.

April 27, 2017

https://www.duolingo.com/profile/Anneduol1ngo

Thanks to all. I had not realised that mods also have to use the abuse email. Meanwhile I have not had another inappropriate/sexual ad. I am glad to say.

April 27, 2017

https://www.duolingo.com/profile/jrikhal

mods can contact staff direct if they think the matter urgent enough

Yes, but using abuse@duolingo.com too... ;)
So it's generally with delay to that Duo reads their mails (and even more answer).

April 26, 2017

https://www.duolingo.com/profile/Anneduol1ngo

perhaps at least DL sees the mail is from a mod and prioritises it?

April 27, 2017

https://www.duolingo.com/profile/jrikhal

perhaps at least DL sees the mail is from a mod and prioritises it?

Maybe sometimes, but it's for sure not automatic.

April 27, 2017

https://www.duolingo.com/profile/AthenaBlaz1

It's not really happening to me, so..... YAY!!!

April 26, 2017

https://www.duolingo.com/profile/ffionevans

I am having the same issue, I keep getting shown choose your own story ads with suggestive content and scantily clad characters. Many of the ads are highly inappropriate and I am frankly disgusted that Duolingo would cheapen it’s quality service with this crap, particularly when children might be using the service.

March 11, 2018

https://www.duolingo.com/profile/espofleet

When you see those messages, send an e-mail to> abuse@duolingo.com writing who is sending it. They will take care of that.

March 11, 2018

https://www.duolingo.com/profile/Anneduol1ngo

I think it terrible that this is still continuing. I started this discussion 10 months ago.

Am I just cynical when I suspect DL is doing nothing about inappropriate ads in order to get more people to pay to have their DL ad free?

March 11, 2018
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