https://www.duolingo.com/SebZeb1

Back to start - Dall'inizio

The Duolingo app on my iPhone has just take me back to the first lesson. While on the site I am still at lesson 11. How can I do to return to the right lesson?

La app Duolingo sul mio iPhone mi ha appena riportato alla prima lezione. Mentre sul sito sono ancora alla lezione 11. Cosa posso fare per ritornare alla giusta lezione?

Seb

May 19, 2017

4 Comments


https://www.duolingo.com/Lrtward

You have to use the same userid/email and password on your phone that you use on the website. If you use a different userid/email to log in to the phone, you are creating a new account, which starts at the first lesson.

May 19, 2017

https://www.duolingo.com/SebZeb1

Thank you for your answer but I already have the same user&password. Duolingo updated the app and now I am back on lesson One. If I try to put my username&password it says "email address is already connected" Any solution?

May 22, 2017

https://www.duolingo.com/Lrtward

When you put your username password and it says the email address is already used, then it means you are trying to create a new account, not log in to an existing one.

Here's an image from my own phone. Mine is set to Spanish but it should still give you the general idea. You need to click on the bottom blue button that says "I already have an account", not the white button.

Imgur

May 22, 2017

https://www.duolingo.com/SebZeb1

It never show the page, similar to your screen image, where it asks if I already have an account. It just appears the list of the lessons. Clicking on a lesson, it ask me "Save the progress" with two buttons "Create Profile" and "Later". Selecting "Create Profile" I try to create e profile in which at the end with the problem above. Selecting "Later" takes me back to lessons selection. I shall try deleting the app and reinstall it. Or there is a better solution? However, thanks for the help!

May 22, 2017
Learn a language in just 5 minutes a day. For free.