https://www.duolingo.com/profile/technosorcerer

Glitch made me lose my streak

I had a 390 day streak yesterday (and a screenshot to prove it) and now this afternoon logging on to Duolingo I now have no streak. I Don't understand what's going on and I am very frustrated. Apparently the site is taking away points or lessons that I did and I have recorded proof. It did this on Saturday and Monday and I do not know why. I have daily screenshots (kind of how I celebrate.) I do not want to lose my streak through no fault of my own. Someone please let me know what I can do to maintain it without starting over since I did nothing wrong.

Here are the screenshots as proof: http://imgur.com/gallery/IRWex

May 31, 2017

9 Comments

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https://www.duolingo.com/profile/Ben_Brewer

I've heard you can pay a few dollars to keep a long streak in place. I don't really have any idea, but if you do get your streak back, you should make sure to always have a streak freeze equipped, even if you think you won't need it.

May 31, 2017

https://www.duolingo.com/profile/EpicPowerHero

You can pay ten bucks to repair streak, but only on ios.

May 31, 2017

https://www.duolingo.com/profile/technosorcerer

So through no fault of my own I'm supposed to Shell out $10? really?

May 31, 2017

https://www.duolingo.com/profile/technosorcerer

I did have a streak freeze equipped.

May 31, 2017

https://www.duolingo.com/profile/Eva33964

Good idea with the streak freeze. I will consider it for myself!

However, surely the very fact that you had a 390 day streak in your language must mean you're really good at it now, and this fact nobody can take away from you. :)

What is the advantage of having a really long streak?

May 31, 2017

https://www.duolingo.com/profile/Eva33964

Does something happen with your tree if your streak disappears? Just asking since I'm new to this... (I'm on day 5 in total).

May 31, 2017

https://www.duolingo.com/profile/technosorcerer

No. Your tree is fine. Over time though you'll have to redo lessons to keep up with them being fresh.

May 31, 2017

https://www.duolingo.com/profile/Eva33964

I've discovered that already! :)

May 31, 2017

https://www.duolingo.com/profile/IsakNygren1

Same thing happened to me in April. I lost 38 days of streak for no reason.

June 1, 2017
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