https://www.duolingo.com/profile/Bob20020

Someone just posted on my stream...

Someone posted on my stream. How, if that doesn't even exist before? How am I supposed to see it if I don't even have it??

June 2, 2017

12 Comments

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https://www.duolingo.com/profile/dancepointe

You still get an email when they post on your stream, but you can't see the message from inside Duolingo. You'll notice that when you click on someone's profile (in the desktop version) you'll still see a box that says, 'Write to so-and-so!'

June 2, 2017

https://www.duolingo.com/profile/jrikhal

you'll notice that when you click on someone's profile (in the desktop version) you'll still see a box that says, 'Write to so-and-so!'

Not for everyone.
For instance, I was still seeing it too when I was clicking on someone's username from a page that is still under the old version of the website(*) for some days after having been switched to the new version of the website but now I don't have anymore the box.

So, @Bob20020, if you don't see the box (when accessing a profile page by having clicked on the username), it's normal too.

(*) All forum pages are for example still under the old version, even for accounts that have been switched to the new version.

June 2, 2017

https://www.duolingo.com/profile/estudianteMTI3

I was able to post on people's streams until very recently. I now have the new code and I can no longer post on anyone's stream, not even a moderator. So apparently Luis did lie to us when he said moderators would still have some sort of communication feature so that they could continue operating.

June 2, 2017

https://www.duolingo.com/profile/jrikhal

So apparently Luis did lie to us when he said moderators would still have some sort of communication feature

AFAIR, I only see(*) a comment from him saying that moderators will have tools to contact users: they do, they still have a "communication feature" (to contact, themselves, users).

(*) But I certainly can have missed on of his posts


I was able to post on people's streams until very recently

Even if you click on my username here on this discussion (that's what dancepointe is referring to)? Not by entering manually the URL of my page profile, nor (once on a page profile) after refreshing it.

June 2, 2017

https://www.duolingo.com/profile/estudianteMTI3

No I no longer have any chat box. Other than here in the forums I can no longer contact a mod. And yes that is the comment I was referring to.. How are you able to contact users once everything switches over? And what good does it even do if we cannot contact you?

June 2, 2017

https://www.duolingo.com/profile/jrikhal

How are you able to contact users once everything switches over?

We have a tool to do so, as Luis announced.

And what good does it even do if we cannot contact you?

A lot of good: moderators need it to explain to users why their discussions/comments have been deleted (when they are), for example.

June 2, 2017

https://www.duolingo.com/profile/Usagiboy7

If you are unable to contact a moderator about a serious Guideline violation, please fill out this form here as an alternative way to report.

June 3, 2017

https://www.duolingo.com/profile/estudianteMTI3

Thanks I had forgotten about that.

June 3, 2017

https://www.duolingo.com/profile/dancepointe

Hmm, thanks for the clarification! The new changes are a bit confusing, but I am very curious to see what Duo has planned.

June 3, 2017

https://www.duolingo.com/profile/Deyan161

We need a way of communicating, especially with moderators.

June 2, 2017

https://www.duolingo.com/profile/jrikhal

How am I supposed to see it if I don't even have it??

By opening it from the mail notification you're receiving.
If you deactivated mail notifications, then you can't see them.

June 2, 2017

https://www.duolingo.com/profile/Lizzy_Engl

You have probably been A/B tested and they (the person that is writing to you) haven't.

June 2, 2017
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