https://www.duolingo.com/Gelle89

App bug

Sometimes the app stops connecting to the internet and it won't record any progress I made that day. When that happens, I have to completely close out of the app and toggle internet on my phone on and off before it will work again. I can tell when it won't connect because the little Duo owl takes a long time to pop up telling me that I'm on track for the day. It'll say it's having trouble connecting and to switch languages and try again. That never works. I always have to quit the program and toggle my internet on and off. Every once in awhile it says it's connected fine and only after I do a few lessons does it say it's having trouble connecting and it loses all my progress.

Can y'all do anything about that?

March 21, 2014

2 Comments


https://www.duolingo.com/kristinemc

Thanks for reaching out! If the connection is not strong this might happen. I'll bring this feedback to the iOS team!

March 21, 2014

https://www.duolingo.com/Gelle89

I'm usually in my house where I get a really strong wifi connection. I never have a problem with anything else using the internet. Even my Netflix and Vudu never have to stop to buffer because the connection is fast.

March 21, 2014
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