Daily goal, no gems
Two days in a row I have been told had I already received my daily gems when I click on the treasure chest. It worked fine for the first three days using the new system on IOS.
I do my practice at about the same time each day. I do fifty points, five single sets, my goal is set lower. Then I check back to the learn page. I see the chest, but when I click on it, it says I have already received my award today. The gem count remains constant. Thanks is advance for checking out this bug.
I'm having the exact same problem. I see that others have been reporting it as well. Let's hope they fix the problem soon!
I saw this problem today but I skipped past the message first but when I went back to the learn page it allowed me to accept the award but then said I had already received the award.
I think they flaging the award as being taken as soon as it is offered instead of when it is accepted.
It is the second day for me as well. Yesterday I still thought that I by mistake clicked twice on the button "claim reward" and DL therefore thought I claimed it already. Today I was more careful, but result was the same: as soon as I click on the button DL says I have already claimed my reward, although I haven't.
In the past there was no reward for reaching a daily goal and I can live with that. I can not live with bugs, because then I start worrying what else is going wrong.
It has happened to me once or twice as well. And like you, I wondered if I had made a mistake or remembered incorrectly, but I think not.
Oy, seems like a lot of you are seeing this. I'll share with the team, and move this post to the troubleshooting forum, as that is a place where staff monitors for bugs—but it would also help if you guys filed a bug report. Remember to include details like app version, language you are practicing, any error messages you see, etc. Thanks everyone!
i am am using two separate emails for 2 languages on same chrome--one is acting up (no proper strengthening on timed practices, no progress, no upgrade in skills, etc) the other is working fine--what is solution to repairing this situation. thank you.
My guess is yes. All IOS app users are now on gems and the health system. It takes awhile to get all the code debugged on a new format. Keep you fingers crossed and keep enjoying what is already working.
I'm having the same issue. I'm doing Italian on my iPhone (in case the language/ platform makes a difference). I completed the animals unit. Duolingo told me I'd won a prize and brought up the 3 treasure chests for me to choose then wiped them away and said I'd already had a prize today. I had not.
Hey everyone, this was indeed a bug and should now be fixed. Please let us know if these symptoms persist. :\
Everything seems to be working normally now on my phone. Thanks for the update.
I did lessons on the app yesterday evening and then again today (Thursday) about half past one at night and was told I had already had my reward for the day. So I am not sure the bug is fixed.
No gems for me again today and the same thing has just happened to my husband. This needs fixing.
Seems lots of us have same bug, but not all at same time. Mine is two days old now. Definitely nothing I'm doing.
I was getting random gems, picking one of the "treasure chests", between 15-30. NOw I get 9 each time. I wonder why the change?