https://www.duolingo.com/SamohtSMA

Daily goal, no gems

Two days in a row I have been told had I already received my daily gems when I click on the treasure chest. It worked fine for the first three days using the new system on IOS.

I do my practice at about the same time each day. I do fifty points, five single sets, my goal is set lower. Then I check back to the learn page. I see the chest, but when I click on it, it says I have already received my award today. The gem count remains constant. Thanks is advance for checking out this bug.

June 4, 2017

21 Comments


https://www.duolingo.com/Carol427101

I'm having the exact same problem. I see that others have been reporting it as well. Let's hope they fix the problem soon!

June 4, 2017

https://www.duolingo.com/sd_turtle

Day two for me also. Grrrr.

June 4, 2017

https://www.duolingo.com/psionpete

I saw this problem today but I skipped past the message first but when I went back to the learn page it allowed me to accept the award but then said I had already received the award.

I think they flaging the award as being taken as soon as it is offered instead of when it is accepted.

June 4, 2017

https://www.duolingo.com/Pilgrim1712

It is the second day for me as well. Yesterday I still thought that I by mistake clicked twice on the button "claim reward" and DL therefore thought I claimed it already. Today I was more careful, but result was the same: as soon as I click on the button DL says I have already claimed my reward, although I haven't.

In the past there was no reward for reaching a daily goal and I can live with that. I can not live with bugs, because then I start worrying what else is going wrong.

June 4, 2017

https://www.duolingo.com/Ingebj

It has happened to me once or twice as well. And like you, I wondered if I had made a mistake or remembered incorrectly, but I think not.

June 4, 2017

https://www.duolingo.com/vivisaurus

Oy, seems like a lot of you are seeing this. I'll share with the team, and move this post to the troubleshooting forum, as that is a place where staff monitors for bugsā€”but it would also help if you guys filed a bug report. Remember to include details like app version, language you are practicing, any error messages you see, etc. Thanks everyone!

June 4, 2017

https://www.duolingo.com/PattiSh

Thanks for the reminder. I've just submitted a report.

June 5, 2017

https://www.duolingo.com/azzah775

i am am using two separate emails for 2 languages on same chrome--one is acting up (no proper strengthening on timed practices, no progress, no upgrade in skills, etc) the other is working fine--what is solution to repairing this situation. thank you.

June 4, 2017

https://www.duolingo.com/PattiSh

Day two for me as well. I wonder if this is system wide.

June 4, 2017

https://www.duolingo.com/SamohtSMA

My guess is yes. All IOS app users are now on gems and the health system. It takes awhile to get all the code debugged on a new format. Keep you fingers crossed and keep enjoying what is already working.

June 4, 2017

https://www.duolingo.com/Sheelagh17

Same problem for last two days. Sheelagh 17

June 4, 2017

https://www.duolingo.com/Jeri712154

I'm having the same issue. I'm doing Italian on my iPhone (in case the language/ platform makes a difference). I completed the animals unit. Duolingo told me I'd won a prize and brought up the 3 treasure chests for me to choose then wiped them away and said I'd already had a prize today. I had not.

June 4, 2017

https://www.duolingo.com/vivisaurus

Hey everyone, this was indeed a bug and should now be fixed. Please let us know if these symptoms persist. :\

June 5, 2017

https://www.duolingo.com/PattiSh

Everything seems to be working normally now on my phone. Thanks for the update.

June 7, 2017

https://www.duolingo.com/Ingebj

I did lessons on the app yesterday evening and then again today (Thursday) about half past one at night and was told I had already had my reward for the day. So I am not sure the bug is fixed.

June 8, 2017

https://www.duolingo.com/Sheelagh17

This bug isn't fixed. The fix worked for two/three gays and has returned today.

June 8, 2017

https://www.duolingo.com/Sheelagh17

Sorry about the typo! Worked for two/three days.

June 8, 2017

https://www.duolingo.com/kaggy1

No gems for me again today and the same thing has just happened to my husband. This needs fixing.

June 11, 2017

https://www.duolingo.com/TrishF3

Seems lots of us have same bug, but not all at same time. Mine is two days old now. Definitely nothing I'm doing.

June 11, 2017

https://www.duolingo.com/Judy-KM

I was getting random gems, picking one of the "treasure chests", between 15-30. NOw I get 9 each time. I wonder why the change?

November 4, 2017

https://www.duolingo.com/hamsterz13

I haven't been able to get the chest on IOS. Can someone please tell me how I can get them because it won't work for me even though I meet my daily goal.

February 16, 2018
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