Lost 219 day streak and had streak freeze!
Yesterday, I was out of phone reception area all day so couldn't log in to do my regular practice until late at night.
So, when I finally got to a place with wifi and logged in, I found to my dismay that my 219 day streak had ended - along with a recent 'Double or Nothing' purchase that I had made. I know that my Streak Freeze was enabled (showed on both Phone & website) as I was surprised when the phones app changed from Lingots to "Gems" so checked what was available.
Why/how did I lose my streak if I had a streak freeze in place???? Very disappointed!
Oh no! Something went awry with Vivian's link. Please submit a report here so we can take a look! https://support.duolingo.com/hc/en-us/requests/new
Many thanks! If you can look into it that would be fantastic - submitting bug report now.
So sorry to hear that I only have a 96 day streak but I'm working on it I hope I don't lose mine. Are you going to start again on your street or just forget it.
This is the second time I've lost over a 100 day streak, so I'm kind of just going to forget it now - I mean, i've completed my tree and was just refreshing and reviewing. I will continue to use it, but not to the extent I was.