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https://www.duolingo.com/profile/Patsrule87

I lost my streak for no reason!

I had a 15 day streak, I never missed a day, but Doulingo says that I didn't practice yesterday. I did practice yesterday, and I don't know what's wrong! Has this happened to anyone else?

June 17, 2017

22 Comments

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https://www.duolingo.com/profile/Lrtward

Were you on a mobile device? If a mobile device drops its connection with the Duolingo servers (even for a brief moment) the lesson will register on the mobile device but not on the servers.

A good rule of thumb is to always keep a streak freeze purchased, and every day check in the store to be sure you're still equipped with the streak freeze (make sure it didn't get used) before doing your lessons.

June 17, 2017

https://www.duolingo.com/profile/JackMartian

There have been times I needed a streak freeze, but it didn't work. The streak freeze says, "Streak Freeze allows your streak to remain in place for one full day of inactivity." Does it work if you have been on duo but forgot to do a lesson? Will the streak freeze still work even though you were actively on Duolingo, but forgot to do a lesson?

June 17, 2017

https://www.duolingo.com/profile/PolyglotPearl

You can go on and not do a lesson, and it will still work, I'm pretty sure. The only rule I know of is you have to buy it before you do your day of inactivity, not after.

June 17, 2017

https://www.duolingo.com/profile/JackMartian

Yes, that I have done. I only wondered because it didn't work, twice, even though I have had it equipped.

June 17, 2017

https://www.duolingo.com/profile/PolyglotPearl

that's really weird.

June 17, 2017

https://www.duolingo.com/profile/Lrtward

Yes, it works. I have spent time moderating on Duolingo in the morning, had something come up in the evening so I couldn't meet my goal, and the streak freeze kicked in.

June 17, 2017

https://www.duolingo.com/profile/JackMartian

Okay, well all I am trying to say and explain is: It didn't work for me. Thanks for trying to help though.

June 17, 2017

https://www.duolingo.com/profile/NicholasPa605718

Please help. I lost my streak today even though I had a streak freeze equipped and it still shows it being equipped and unused.

April 26, 2019

https://www.duolingo.com/profile/Patsrule87

Ok thanks. Yes I was on a mobile device.

June 18, 2017

https://www.duolingo.com/profile/Speir_

Could you give a bit more information, such as which platform you were using when this happened? As someone earlier mentioned, if the connection is lost on mobile with the servers the lesson will have been recorded on the device, but won't be on the servers.

Did you meet your daily goal for that day? If you haven't obtained enough XP to reach your daily goal, your streak would be lost, assuming you didn't have a streak freeze equipped in the store.

June 17, 2017

https://www.duolingo.com/profile/Patsrule87

I was on the app, and I actually had 30 more xp than my goal

June 18, 2017

https://www.duolingo.com/profile/PolyglotPearl

Did you meet your goal?

June 17, 2017

https://www.duolingo.com/profile/Patsrule87

Yes, I actually had 50 xp instead of 20 xp which is my goal

June 18, 2017

https://www.duolingo.com/profile/PolyglotPearl

Huh. Was the internet fairly secure?

June 18, 2017

https://www.duolingo.com/profile/Patsrule87

I have no idea but I thought so!

June 19, 2017

https://www.duolingo.com/profile/PolyglotPearl

That's really weird. If all else fails, you could report it as a bug here. Good luck!

June 19, 2017

https://www.duolingo.com/profile/Patsrule87

Thanks!

June 22, 2017

https://www.duolingo.com/profile/PolyglotPearl

you're welcome : )

June 22, 2017

https://www.duolingo.com/profile/JackMartian

It seems like it has and is happening with a lot of people lately. I have seen multiple discussions with this exact topic, along with discussions regarding similarities. Duolingo really needs to fix this, before it happens to me (or anyone else)!

June 17, 2017

https://www.duolingo.com/profile/GoldenFella

no hasn't happened to me, sorry bout that

June 17, 2017

https://www.duolingo.com/profile/SLeason

Yes this happened to my sister; she used a desktop computer one day, but when she went on her laptop the next, she lost her 50+ streak. But my only advice is to gain that streak again. Good luck =)

June 17, 2017

https://www.duolingo.com/profile/Holly-Wubble-U

Happened to me, but my graph - on the pc - is showing that I've done all the days. It's rather strange. It also happened a few days before but my streak restored. I don't know what happened.

June 21, 2017
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