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https://www.duolingo.com/profile/amandaschoene

Duolingo Plus is not worth it and there is not option to unsubscribe!!

I wanted to try plus because I am in another country and don't always have access to wifi and it barely/doesn't work when I don't have wifi and it is not worth the cost at all. Any advice on how to unsubscribe and keep the app? I love the app, but upgrading is definitely not worth it!

June 19, 2017

15 Comments


https://www.duolingo.com/profile/pentaan

You can unsubscribe via the App store on your device.


https://www.duolingo.com/profile/480BC

I thought I paid for one month to try it out. I had no idea it was a subscription. No customer service to fix it. I like Duolingo, but this doesn't put Duolingo in a good light.


https://www.duolingo.com/profile/Zig_Zag_Wanderer

You can unsubscribe through the google play store if you subscribed through that.


https://www.duolingo.com/profile/Elizabeth528513

What is Duolingo Plus? Is this an iPhone thing?


https://www.duolingo.com/profile/BerberuEsperanto

There was a discussion about it, eg. https://www.duolingo.com/comment/22202238/Introducing-Duolingo-Plus

No sure about a clear solution, I guess Zig_Zag is right.


https://www.duolingo.com/profile/Elizabeth528513

I guess I'm in some fortunate category that doesn't have ads. I know I've never seen a single ad in the Android app. I've occasionally but rarely seen them on the website. (Now, watch, they'll give them to me.).

I've ripped the latest version of the Android app off, anyway, and reverted back a version due to the darned timed practice. Who can type fast enough in a phone or tablet to even get the first question?


https://www.duolingo.com/profile/SteinBauge

Change bank card


https://www.duolingo.com/profile/Luis

I'm sorry to hear! Can you tell us why it doesn't work when there is no wifi?


https://www.duolingo.com/profile/SonkWaban

i have this same issue. cannot unsubscribe on ios phone or lap top. the link to support does not provide the promised result. no option to find customer service.


https://www.duolingo.com/profile/SonkWaban

okay, never mind. finally got to the right place. so many layers down I think a rubiks cube is more easily solved.


https://www.duolingo.com/profile/SonkWaban

this is the very same thing I am experiencing now. I tried duolingo plus and don't want to continue but cannot unsubscribe. I have followed all the steps for ios on my phone and lap top and never get to the promised land. also, there is no form of customer service in Duolingo to address this.


https://www.duolingo.com/profile/CaroleCiai

I have tried numerous times but I can’t cancel my subscription.


https://www.duolingo.com/profile/Jewpsy

I have the same problem, but it's worse - I tried to cancel it at the end of a free week trial, but the app charged me for a year long subscription on the 6th day of the trial. I love Duolingo but it feels like a scam from me.


https://www.duolingo.com/profile/LawrenceHi18

Bought two yearly subscriptions of duolingo plus and they do not allow me to gave health free and ad free lessons. Furthermore, I cannot download lessons. Very disapointed in tge app

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