https://www.duolingo.com/profile/CiaoMichela

Undo accidental lingot purchase?

I accidentally pressed the Steak Freeze button and lost 10 lingots. Is there a way to undo the purchase? It would be nice for there to be a confirm button before purchase.

July 12, 2017

12 Comments


https://www.duolingo.com/profile/jrikhal

Hi CiaoMichela,

Could you relocate this discussion in the “Troubleshooting" forum? Which is the place meant for such discussion. Thx!

To relocate it (*), edit your original post then select said forum in the drop-down menu on top-left of the edition area (see here for details).

(*) \/!\ please, don’t create a new one \/!\

Have a look to this short guide to help you knowing where to post your (future) discussions on Duolingo’s forums.


Is there a way to undo the purchase?

Nope.

July 12, 2017

https://www.duolingo.com/profile/CiaoMichela

Relocated. Thanks for the heads up!

July 12, 2017

https://www.duolingo.com/profile/jrikhal

Thx!

July 12, 2017

https://www.duolingo.com/profile/CiaoMichela

Wait, I just got the lingots back? How did that happen?

July 12, 2017

https://www.duolingo.com/profile/jrikhal

I just got the lingots back?

Not really "back" as Duo didn't refunded you the one you paid for the streak freeze: you still have the streak freeze.

How did that happen?

I gave you 11 lingots. See your answer to my first comment: it's indicated you received there 11 lingots. ;)

July 12, 2017

https://www.duolingo.com/profile/CiaoMichela

Cool! I didn't know we could do that. Thanks so much. I'll pay it forward to someone else in need. :)

July 12, 2017

https://www.duolingo.com/profile/CiaoMichela

Also, since I've moved it to Troubleshooting, it's no longer in the Discussion stream. Where do we go to find those discussions? Still learning my way around, so thanks for your help!

July 12, 2017

https://www.duolingo.com/profile/jrikhal

I don't see [...] Troubleshooting discussions on there

Here the TBS forum.

Click on the "Edit" blue button on right of "Your subscriptions:" located at the right of your screen once clicked on the above "here" link.
Then subscribe to the TBS forum.

July 12, 2017

https://www.duolingo.com/profile/jrikhal

It's in the "all subscribed forums" view, under the "New" tab:

and of course also on the TBS forum view.

July 12, 2017

https://www.duolingo.com/profile/CiaoMichela

Yeah, I tried looking for it in the New tab, but I don't see mine or any Troubleshooting discussions on there. I'm able to access this discussion by clicking it through the notifications.

July 12, 2017

https://www.duolingo.com/profile/Nico734456

I had the same issue. I bought flirting, any way i could refund them?

October 2, 2018

https://www.duolingo.com/profile/IzzyDeVries

Yes, that just happened to me. I just spent 30 lingots on Flirting. I mean jeaz!! that was ALL my lingots! #JustStarting

May 16, 2019
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