https://www.duolingo.com/E.T.Gregor

How to report an error in the picture questions?

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I'm sure this has been asked countless times, but all the answers I could find suggested a freely written report, which is no longer an option. Today I have come across two of these questions that didn't accept my answer. I googled them and one of them seems to have been a problem for at least three years, judging by the oldest report I found. The only possible report is "The picture does not match the given word". It's nice that you're so confident about your translations, duolingo... While it might not help much, I'd like to at least try to report this. Can someone suggest a way? Should I send in a troubleshooting report? Just post them on the forum? Thank you

1 year ago

12 Comments


https://www.duolingo.com/El2theK
Mod
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  • Take a screenshot
  • Upload it somewhere
  • Go to the forum of the language it concerns
  • Write a post about the exercise, post your screenshot, and explain your concerns

A contributor can see what the issue is that way, and can take action if needed. Or someone may be able to give an explanation etc..

1 year ago

https://www.duolingo.com/E.T.Gregor
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Okay, thank you very much.

1 year ago

https://www.duolingo.com/nueby
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The skill/lesson would be useful if included in the explanation. And should the user have trouble with sharing the screenshot, they should include the (wrongly) rejected answer and the proposed correction.

1 year ago

https://www.duolingo.com/El2theK
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The skill doesn't matter as contributors can search for the sentence.

Also everyone should be able to share a screenshot. Why a screenshot? Because it makes it clear what the issue is. Which is especially relevant to a picture question.

1 year ago

https://www.duolingo.com/nueby
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You certainly can search if you prefer. I prefer not to waste time, and that includes teaching technically less experienced users about image sharing. So in my forums, I do encourage as much info as the user is able to share readily, without them or me wasting effort needlessly.

1 year ago

https://www.duolingo.com/El2theK
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How do you mean effort? In the incubator there is a search function. Type in the sentence and you'll get the direct result of where that sentence is located. How is that any more effort than looking for the skill and then the sentence? And how exactly does that waste time? Doesn't make any sense in my opinion.

1 year ago

https://www.duolingo.com/nueby
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In my experirence, users often report that an image exercise did not accept their correct answer. Sometimes they actually state what the wrongly rejected answer was. Much less often they state what the proposed correction was. I have yet to see a screenshot in such reports. (On the other hand, I have had users blow their gasket for my requesting one.)

An image exercise is not searchable as a sentence. If it is, I missed it. It may be searchable as a word, IF you know the word. If you only know the rejected answer, perhaps you may recall what the related word may be in the course and search for it.

That is, UNLESS the search function is entirely obscured by the top menu on the mobile device that you use to access the Incubator. In that case, you could start browsing the skills and lessons in a manual search of the image exercise. Or, if you are like me, you may just say screw this and go do something more productive :-)

Speaking of which...to each their own.

1 year ago

https://www.duolingo.com/E.T.Gregor
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These particular ones came up in timed general practise, so I don't know the skill either...

1 year ago

https://www.duolingo.com/nueby
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Someone with your track record clearly has what it takes to post a screenshot, and that will certainly be enough to find the image exercise. A novice could state the rejected answer and the proposed correction, which would correspond to the key info from the sceeenshot (for me) and work fine as well.

1 year ago

https://www.duolingo.com/E.T.Gregor
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I have posted it here: https://www.duolingo.com/comment/23630962$comment_id=23635390 but with little success so far.

1 year ago

https://www.duolingo.com/nueby
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I have no powers in that course, so pinged them in their chat with links. These exercises are notorious for falling through the Incubator cracks. Too much goes against them: lacking compact notation, non-existent reporting, no contributor credit for dealing with them, and even spontaneous disappearances.

1 year ago

https://www.duolingo.com/E.T.Gregor
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Replying one level up. Thank you for contacting the right people.

1 year ago
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