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https://www.duolingo.com/profile/Dimitra956826

FAQ - General Questions, Bugs & Reports

Hey everyone!

We receive questions from learners daily, on all sorts of topics.

Most of them are about grammar and vocabulary, but many have already been answered and stickied in separate discussions. So, for your convenience we are posting some of the most common questions and their answers here to make them easier to access.

GENERAL QUESTIONS

1)Why can’t I use Latin characters?

Transliteration/Transcription in Latin characters is no longer accepted, as it has proved itself both ineffective and unnecessary to learn. For more about the Greeklish matter check out the announcement here https://www.duolingo.com/comment/23350148

2)Why can’t I use Greek characters? How can I use them?

That is probably because you don’t have the Greek keyboard. Computers made or purchased outside of Greece don’t have Greek as a main keyboard language, therefore no Greek characters are available. But you can easily access it on your computer or cellphone.

At present, Duolingo does not offer an automatic Greek keyboard on the web.

3)How do I add the Greek keyboard?

To add the Greek keyboard to your PC (Windows or Mac), you can check out the links included in this discussion https://www.duolingo.com/comment/23430663

To add the Greek keyboard on your mobile device (Android or iOS device), you can check out the links and instructions included in this discussion https://www.duolingo.com/comment/20607862

4)How do I add the accents?

On the Greek keyboard, first type the key on the right of the Λ (L) (the semi colon :/;) then type the letter you want the accent on.

On a mobile device, just hold the letter for an extra second or two and there will appear a variety of that letter with accents. Slide up to the one you want.

5)Where can I find some useful Greek resources?

For resources that provide additional information on the Greek alphabet, grammar, syntax and vocabulary, or online dictionaries, you can check out the links included in this discussion https://www.duolingo.com/comment/22040507

6)Is Greek a hard language to learn?

Generally, the level of language learning difficulty depends on a couple of things, like

  • How close your native language is to the one you want to learn
  • How much you practice
  • The complexity level of the language and
  • Your interest in the language.

For English speakers, Greek is considered to be a language of medium difficulty (meaning it is probably harder than French or German, yet easier than Arabic, Hebrew or Chinese). With enough* focus, interest and practice (and occasional, research), learning Greek is not going to be an issue.

*How much is “enough”, of course, is different for each learner. You are the one to decide how much you need or want to practice, in order to learn a language properly.

7)What do I do after I finish the tree?

The Duolingo courses are not a substitute for a teacher or many years of studying a language. In order to truly learn the language in depth, you have to practice (both in text and in speech), expand your vocabulary and do whatever you think is necessary for you to understand it. Reading a book, listening to a song, watching a film with or without subtitles could be an effective way for someone to test and improve their language knowledge.

BUGS AND REPORTS

1)When do I use the “Report a problem” button?

Only when you are certain that the sentence has an error, and that your answer is correct. There are tons of reports of suggested answers by learners, that are incorrect. Please make sure that your translation is correct before reporting the sentence, and always check the comments section.

2)When do I write a “Freewrite Report”?

Freewrite reports are not recommended.

Do not write a freewrite report for:

  • Incorrect answers. There are countless “My answer should be accepted/The suggested translation was incorrect” freewrite reports. Many of you might not know, but the course team members are not able to see your answer, so they can’t help nor reply to such reports.
  • Answers with typos. Duolingo’s typo correcting system is something that we are not responsible for.
  • Questions, of any kind, because as mentioned above, they can’t be answered.

If you do want to write one, please make sure that you do mention what your exact answer was, what the suggested translation was, and explain the problem you’re dealing with.

Always make sure to check the sentence discussions and your own translation before reporting the sentence, or leave a comment instead, so that a moderator can reply to you.

3) Why does the audio sound off?

The pronunciation of some words might sound a bit off. The voice in listening exercises is not a native speaker, but a TTS (Text-To-Speech) program, so the quality is expected to be lower than that of an actual native speaker.

Audio is not something we, the course team members can fix (at least not for now). This issue might be resolved in the future. However, we are aware of almost all the problematic words and sentences.

4)When do I report the audio?

Only when you are certain that the audio is off. Although, as mentioned above, we are already aware of the problematic words and sentences.

5)What is a “ghost sentence”?

Ghost sentences are sentences that have either been corrected or deleted, yet still lurk around, usually on Strengthening exercises. Most of the times, they are incorrect in an obvious manner, or correct translations are not included.

Most of the ghost sentences have been discovered by learners, so if you think that you have come across a ghost sentence, check the sentence discussion to make sure. Unfortunately, there is no point in reporting those, since they do not exist anymore, therefore cannot be found to be corrected. Hopefully, you won’t come across one again.

If you have any questions relevant to these topics, feel free to comment. ^.^

Happy learning,

-The Greek Team

August 1, 2017

49 Comments


https://www.duolingo.com/profile/KlaeKing

I was using the app for a long time but stopped for a few months. There used to be a female voice that was more clear and easy to understand, however, now there is a male voice that is of lower sound quality and mispronounced many words/sentences, much to the point of not being able to understand what the TTS is trying to say. Why the change? Can it be changed back? Unsure why it went from average to worse. Very frustrating and makes me want to stop using the app.


https://www.duolingo.com/profile/MasterPaul3

I second this. What happened? The male voice sounds like something out of a meme parody or something. Besides, there's this weird aspiration before many words and the vowels sound off. Γράφω sounds like "HHHHgrAphO". The previous female voice was much clearer.


https://www.duolingo.com/profile/KlaeKing

Thank goodness someone hears what I hear! Terrible change, wish they would just revert back. I hope they fix it!


https://www.duolingo.com/profile/jaye16
Mod
  • 226

The audio system was changed by the Duolingo administration for technical reasons. It is not at all successful. We have recently been informed that it will be replaced. I've tried out a few of the proposed alternatives and they are much better.


https://www.duolingo.com/profile/ErichMistr

I beat the whole Greek course, now I have been repeating the lessons. Still, I miss something in the course: lessons on different tenses, e.g. αοριστός, παρατατικός, μέλλοντας απλός και συνεχύς. Are there some plans for Greek course improvements?


https://www.duolingo.com/profile/Dimitra956826

Of course. We have skills on Subjunctive, Imperative, more tenses and passive verbs for each one, which usually confuse the learners a bit more. ^.^


https://www.duolingo.com/profile/Axgol117

First of all, thanks for creating such an easy-to-follow Greek course! I started using Duolingo in Android and I've been thoroughly enjoying these past 2 weeks.

However, today I learned that if you go to the website, you get an extra button for Tips and Notes when you click on each lesson. In Android, you only have the button to unlock the next level of the lesson.

Are these Tips and Notes coming to Android any time soon? Now I feel like I'm missing out when using my phone. This would be really helpful!


https://www.duolingo.com/profile/G.Georgopoulos

Very few courses have this feature available in the app, unfortunately.


https://www.duolingo.com/profile/Susan118011

Hi there, I'm experiencing a similar problem to some other users who have typed in the correct answer but it isn't accepted. It's asked me to type 'flower,' which I typed as λουλούδι, but this isn't accepted and the 'correct' answer that is provided is identical to what I have typed. Is there a way around this? I cannot get pass this level as it continues to ask me to translate the same word.


https://www.duolingo.com/profile/jaye16
Mod
  • 226

Here are two excellent links with information for every learner.

HINTS ON HOW TO USE DUOLINGO

https://forum.duolingo.com/comment/35141769

https://forum.duolingo.com/comment/36965037


https://www.duolingo.com/profile/TriggerSmooth

γεια! not sure where to report this or if there is already a discussion on this, the course is not in beta anymore so a bit surprising: in the listening exercises (unlike in the other exercises), if the answer is acceptable but not entirely correct (e.g. missing accents), there is no mention of the errors or the real correct answer, the display (green) is exactly the same whether it's 100% correct or just acceptable.


https://www.duolingo.com/profile/troll1995
Mod
  • 124

That's a duolingo engine problem and applies to all language lessons.


https://www.duolingo.com/profile/Corinnebelle

Is the Greek alphabet the same throughout history?


https://www.duolingo.com/profile/Dimitra956826

Well, it depends on your definition of history :P At first the ancient Greeks created and used the Linear B script, but that script was lost around the 11th century BC. Then the Phoenician Alphabet was adopted (that was prob. around the 8th century BC). The letters have gone through several reforms, new ones were added, old ones got dropped, in order for the Classical Greek alphabet to developed, and finally, the modern Greek alphabet, the one we are using until now. ^.^ For more info, you can check the wiki page right here https://en.m.wikipedia.org/wiki/History_of_the_Greek_alphabet


https://www.duolingo.com/profile/mizinamo

No, not completely. It wasn't even always the same in all parts of Greece!

But it's been pretty much the same for quite a long time -- the letters that dropped out did so a very long time ago, for example.

(Fun fact: there is one "letter" that dropped out so long ago that it was never written down; linguists have just inferred the presence of that sound from regular sound changes, and when the sound is written down in linguistic materials about the history of the Greek language, they usually use the Latin letter "j".)


https://www.duolingo.com/profile/Corinnebelle

Ok. Interesting! Would they have pronounced Jesus' name with a J? In the New Testament it is Iesous Ἰησοῦς. Did the Greek of the New Testament match the Greek of today in terms of it's alphabet?


https://www.duolingo.com/profile/mizinamo

Yes - as far as I know, the alphabet in New Testament times was the same as that used today.

Ιησούς would have been three syllables: ι-η-σους (as it still is today in careful pronunciation, even though iota and eta are both pronounced /i/ nowadays).

New Testament Greek is now usually written in polytonic orthography, so there are more accents than just the single accent of (monotonic) modern Greek. But the letters are pretty much the same.

(One difference that comes to mind: older Greek sometimes used a C-shaped sigma, called "lunate sigma", instead of Σ σ ς, and you will often see that older shape on icons, for example.)


https://www.duolingo.com/profile/JulieBwriter

Hello, I am unable to see "Tips" in the lessons on my phone (I have an iPhone) and I am unable to post comments on the forums from that app as well. I can use these from my computer. I haven't been able to tell if that is just the way it is, or if it is actually a bug, and obviously, I can't send a screen shot because I can't post on the forums.

Otherwise, thank you for this course! I'm really enjoying it.


https://www.duolingo.com/profile/Dimitra956826

Hey Julie!

I'm not sure what's going on about the forums. But, the tips and notes are not available for Greek on the app just yet. I believe they are available for certain languages only. :/


https://www.duolingo.com/profile/awolanguage

How do you submit a free report? It really bugs me that the TTS lady keeps saying "eeta" and "omicron" for the definite articles!


https://www.duolingo.com/profile/Dimitra956826

Well. That report will not be necessary. We are well aware of this issue, as we are of most issues with audio on the course :P There are already enough reports about it, and unfortunately, it's not something that can be fixed by the team. We can only hope that, with the new format of the first few skills of tree 2 that's under development, the problem will solve itself.


https://www.duolingo.com/profile/AYcH27oj

I often want to ask a question on the comment forum after an exercise but cannot access it from my mobile app. Should I cancel the app and use only the online version?


https://www.duolingo.com/profile/G.Georgopoulos

Do you get the message icon next to the report button every time the answer shows up?


https://www.duolingo.com/profile/AYcH27oj

Hi G, Yes but although I can view the forum there I can't comment there. Is this because I am not a Duolingo Plus user?


https://www.duolingo.com/profile/G.Georgopoulos

No, otherwise almost nobody would be able to leave a comment. Try searching for older posts here.


https://www.duolingo.com/profile/AYcH27oj

Thanks for the suggestion. It seems it is a problem with the IOS app. At least I can ask questions through this forum until that changes.


https://www.duolingo.com/profile/jaye16
Mod
  • 226

MY SENTENCE SHOULD BE ACCEPT, HOW TO REPORT

We moderators cannot see your sentence therefore to report a problem with a sentence you should use the REPORT option at the bottom of the exercise page. Then post a comment in the comment section of that sentence.

Here's how to report. Go to the bottom of the exercise page where you'll see REPORT Click on that:

Then choose what you want to REPORT: (You'll see these to choose from.)

-The audio does not sound correct.

-The dictionary hints on hover are wrong or missing.

-The Greek sentence is unnatural or has an error.

-The "Correct solution" is unnatural or has an error.

[color=blue]-My answer should be accepted. This is the one you should click on if your sentence was not accepted.[/blue]

After choosing the REPORT you want to make you should post on the comment page so we can see it immediately.


https://www.duolingo.com/profile/ConnieDee

I'm having trouble with the interrogatives and am about to try to learn them a more conventional way, outside of Duolingo. I just finished Level "1.3" but I don't think I'm learning these words, for these reasons: 1. There is too much content for the [question] lessons. The "Tips" show twelve interrogative pronouns, adjectives and adverbs. Seven of these are declined. The words are all similar except for τι and γιατί, so they're hard to remember. 2. Each question "level" only has two lessons. 3. It's very frustrating to have to repeat so many errors in a lesson. (The question words are too essential to cheat on, like I did with some of the animals.) I'm trying to do all the 1.2, 1.3 etc before moving on. But in level 1 there are nine topics. By the time I've worked through clothing, colors, verbs, plurals etc. the interrogatives have left my brain. So I'm only getting through the interrogative lessons by short-term memory. Nothing is sticking. As for the other content, so far this is the easiest, most entertaining way I've ever done the beginning level of a language. I just wish the interrogatives could be balanced in better rather than being a source of demotivation.


https://www.duolingo.com/profile/NRPL123

See if the flashcards here are helpful https://tinycards.duolingo.com/search?query=duolingo%20greek

I have a hard time remembering all the new words also. We will keep at it and learn eventually! :)


https://www.duolingo.com/profile/Dimitra956826

Hello Connie!

I'm sad to hear that you're having a hard time with interrogatives. I'm afraid that the number of lessons per level is limited, as the new crown system that was implemented quite a while ago required the skills to be as short as possible, to avoid too many repetitions for a user to get to level 5. We've changed a couple of things in the new tree that hasn't been released yet, but that's about all we can do about it. :/

And yes, the fact that most of them look alike in spelling is not the greatest, but that can't be helped either. :/ It's one of those things that you'll eventually get used to learn to tell one apart from the other, with time and practice.

I just checked the tips and notes of the Questions skill, and it seems to me like the original ones (added by the previous team during previous development stages haven't been changed, like most of them have. Do you think they could use some extra tips/examples/information? It's always nice to get some feedback directly from learners. If you have any suggestions, leave them here and I'll try to add them in (or even make a seperate post about it, similar to the guides that have been posted in the forum, if that would be of any help to you) as soon as possible!

We're glad to know you're enjoying the rest of the course though!


https://www.duolingo.com/profile/ConnieDee

Thanks for the detailed reply. I mainly wanted to record my concern. As for feedback, in the same level 1, there are two examples of the kinds of focused drills that might help with the interrogatives. The first are for the so-called "aux verbs" which concentrate on training us to learn and distinguish the present tense conjugation of έχω and είμαι. The second is the section on possessives and the distinction between the possessive adjective and the indirect object. In those lessons there are a few series of pattern drills about reading newspapers and books which I found helpful (and someone else complained about: chacun à son goût)

For the interrogatives, I'd break them up as follows, maybe in two or three levels 1) What where when why how; 2) How much/How many 3a) who singular/plural 3b) which 3c) who & which combined; 4) whose 5) All of them - or incorporate them into further lessons on other grammatical topics - maybe this already happens. (Just my quick idea)

My question here is just about one skill in one level, but now I'm getting curious about the complex process of putting together or updating any TL-SL Duolingo course: what an undertaking that must be! I just found https://research.duolingo.com, which looks like an interesting way to peer under the hood a bit.


https://www.duolingo.com/profile/TheMattLane

Hi, apologies if this has already been asked, I read through the first few replies.

I'm on day 31 today and enjoying learning Greek. My girlfriend is learning spanish, but from a much higher starting point than me as she did it at school, so she has some rudimentary knowledge already.

I have noticed that although I am past the first checkpoint, I am still not being asked to speak the language on any lesson yet, whilst it forms a large part of her course on Spanish. Is this something that will come, and I'm just too inexperienced yet, or does the Greek course not have such features?

Thanks!


https://www.duolingo.com/profile/Fernando757203

Hello everybody, I've a lot of problems with the sound: - During the exercices wherein you have to choose words, normally we can hear the word when we click the word. For three weeks i don't hear every words even if I click on it. - Yesterday, in the chapter Past 1, level 1, for all the lessons, it was not possible to hear anything.


https://www.duolingo.com/profile/Helen507316

I don't know how to do a bug report (when I search, it just comes back to the Greek troubleshooting). But my audio said ενδεκάτης for XI and the correct answer was 'hee'. Someone who did the audio must have read it as Roman numerals - very confusing.


https://www.duolingo.com/profile/jaye16
Mod
  • 226

Yes, there are some problems with the sound. It has been reported to the Duolingo Administration and it will be changed but we're not sure exactly when. Thanks for your help and understanding.

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