https://www.duolingo.com/Pruechelan

Czech audio

Is the audio only not working for me or is it everyone?

September 5, 2017

37 Comments


https://www.duolingo.com/nueby

Pardon our dust y'all--a fix is reportedly being worked on!

September 11, 2017

https://www.duolingo.com/flootzavut

✹◟(ᶮ ̮ ᶯ)◞✹

September 11, 2017

https://www.duolingo.com/BobJoeBuilder

Good to hear! Thanks for the update!

September 12, 2017

https://www.duolingo.com/Patrick.-

I have the Audio, and it works perfectly!

September 5, 2017

https://www.duolingo.com/Pruechelan

hmm, curious, its working in my other languages fine, maybe its my OS or browser. im using safari on a mac.

September 5, 2017

https://www.duolingo.com/IVIatjam

Because it is in Beta, the audio is not fully developed yet. Some sentences will have it, and some won't.

September 5, 2017

https://www.duolingo.com/Pruechelan

This one uses a TTS so there should be no issue for sentences, and also some languages will never get every sentence because they're using a voice recording. The audio in Duolingo is done by 3rd parties, with the exception of Swahili, beta shouldn't affect their implementation.

It seems to be my web browser, hopefully it'll be fixed soon.

September 5, 2017

https://www.duolingo.com/oberststen

I have a Mac too, the audio does not work in Safari but it does on Chrome and Firefox :) By the way it sounds fantastic!

September 5, 2017

https://www.duolingo.com/oberststen

By the way, I think I found the issue on Safari.

All the sounds that are played (including sentences from other courses) return with MIME type "audio/mpeg", however, the Czech sentences are being returned as "binary/octect-stream", so even trying to open the sound individually will not show the audio player as any other audio file in Safari.

September 11, 2017

https://www.duolingo.com/BobJoeBuilder

I also have no audio :( Guess I'll start whenever I hear it's been fixed, bummer.

September 5, 2017

https://www.duolingo.com/flootzavut

I don't have it either, which is rather a problem for audio exercises... :/

September 5, 2017

https://www.duolingo.com/Pruechelan

Yeah that was my problem i had to just like remember what it said for when it came back around.

September 5, 2017

https://www.duolingo.com/flootzavut

I am attempting the placement test - I expect to test out of few if any skills, but I like to use it to dip my toes in. Bit of an issue when you get an audio question with no sound, though!

At least we both know we aren't the only one, I guess ;)

September 5, 2017

https://www.duolingo.com/oberststen

Just try it with Chrome

September 5, 2017

https://www.duolingo.com/flootzavut

My iPad just threw a funny five minutes, but here goes with the version numbers etc:

iOS 10.3.3 (just double checked, it's up to date)
Safari 602.1 (nb, there's no obvious way to find this out on an iPad, as Safari comes bundled with the OS, so this version number is according to an online tool and I can't even pretend to guess if it's accurate or not. That said, it got everything else right, so...)
Chrome 61.0.3163.73 (I literally just updated this - for some reason, it gave me a previous version to download from the app store. The only change is supposedly a QR code button, so I am not expecting a lot to change, but I am going to try again, and if it makes a difference, I'll let you folks know.)

Edited to add: No, it hasn't made any difference having the latest version of Chrome. In both Safari and Chrome, if I get an audio question and click the snail button (i.e. not the automatic version of the audio), then I get a little swirly thing in the top LH corner of my screen, that I'm used to meaning "I'm just loading something, wait a moment", but the audio never appears.

I've turned the sound up, I've taken it off mute (usually Duolingo overrides that anyway, but in the interest of pursuing all avenues), and I've tried it in two different browsers. No dice :-/

September 5, 2017

https://www.duolingo.com/oberststen

Ok so that's the reason, on iOS all browsers need to use SafariWebServices, so Firefox, Chrome, etc... are in reality a wrapper for Safari.

The problem might be that the TTS is using a format that Safari doesn't support.

The solution for now is to use it on desktop on a supported browser, both Chrome and Firefox handle the audio just fine.

September 5, 2017

https://www.duolingo.com/flootzavut

Why have Duolingo released it with audio that only works in one kind of browser? That seems very odd. I'm rather baffled why they would do that when (judging by other courses) it's perfectly possible to create audio that works for everyone.

September 6, 2017

https://www.duolingo.com/oberststen

Because Apple doesn't follow industry standards. Instead prefer proprietary formats.

Also, it's not Duolingo's fault, each language needs a different TTS if they want to achieve a good result, so they use 3rd party libraries, also for iOS you shouldn't use the website, that's what the app is for.

This is a BETA release, you should expect errors, you can just wait to the final release when all this issues will be fixed.

September 6, 2017

https://www.duolingo.com/flootzavut

... I still don't understand, to be honest. Do you really mean that some TTS only works with one browser?? (Not everyone has the flexibility to change; even if I regularly used a desktop, which I don't, I am leary of Chrome as the times I've installed it on laptops, it has invariably caused huge problems.)

I use the website version on iOS because it's better; I find the app frustrating, slow, and not great from a learning POV. Until now, that's never been an issue.

September 6, 2017

https://www.duolingo.com/oberststen

It's not that they make a TTS for individual browsers, but it's a library that has an error for now so the audio is not being played in Safari (both in macOS and iOS).

September 6, 2017

https://www.duolingo.com/flootzavut

Right, okay, that makes more sense - thanks. What a pain :(

September 6, 2017

https://www.duolingo.com/Christine_nl

I use chrome, on linux, on a pc. Sound doesn't work in "Type what you hear" in some lessons, it does on other items.

September 20, 2017

https://www.duolingo.com/flootzavut

... why on earth would Duolingo provide audio that only works in one browser? How peculiar.

Though, sadly, nope... still not working for me.

September 5, 2017

https://www.duolingo.com/nueby

That is a shame. I am starting to understand the >80% dropout rate for the first lesson and the repeated "audio wrong" reports. To borrow from a giant, this beta is not going to be short...

September 5, 2017

https://www.duolingo.com/oberststen

Which operating system (including version) and browser (including version) are you using?

September 5, 2017

https://www.duolingo.com/flootzavut

Oh dear! I am not finding the vocabulary or grammar of the first few lessons hard (background in Slavic languages helps a lot!), but I'm getting no audio whatsoever (ended up turning the speakers off, because the audio questions were so frustrating) and so I'm getting zero feel for the sound of the language. I can guess a lot, but some of the accented vowels in particular, it's really definitely guesswork!

September 5, 2017

https://www.duolingo.com/rackshea

Can confirm, audio works fine on Windows for Google Chrome.

September 7, 2017

https://www.duolingo.com/Thomas.Heiss

If someone might have missed my posting in the DuoLingo sub-forum and HelpfulDuo Czech announcement thread, I am trying to re-link it in those new sticky / up-voted / more replies threads from the Czech sub-forum:

HOWTO enable TTS audio for EN-CZ questions on L2 target language right hand side answers/solutions with the installation of Camilo's user script "DuoLingo tree enhancer": https://www.duolingo.com/comment/24321450$comment_id=24324257

This works for me on Windows and Firefox web browser.

September 6, 2017

https://www.duolingo.com/zbigniewo

No audio in chrome and safari for iOS. other courses work properly

September 7, 2017

https://www.duolingo.com/oberststen

This is a known issue, as discussed in the thread.

September 7, 2017

https://www.duolingo.com/JemiPrantl

I use Firefox with windows and the audio doesn't work. Not even with tree enhancer.

September 8, 2017

https://www.duolingo.com/Thomas.Heiss

What version? I am using V50.1.0. Does it work with this version on your side?

Maybe it is even OS dependent (I am not using Win 10, 8.1, etc.).....

The Audio does not work for you for the first skill and all contained lessons?

September 13, 2017

https://www.duolingo.com/JemiPrantl

Now it does work properly Thomas! Thanks

September 13, 2017

https://www.duolingo.com/oberststen

In Safari?

September 13, 2017

https://www.duolingo.com/JemiPrantl

no in firefox

September 14, 2017

https://www.duolingo.com/PERCE_NEIGE

Working for me on Chromium 62.0.3202.94, and Firefox (last one), Windows 8 and Linux Mint last version.

December 14, 2017
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