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https://www.duolingo.com/profile/HelpfulDuo

Forum Maintenance Notice

Duolingo Community,

This week we will need to do some forum maintenance, and discussions will likely be unavailable to everyone for about three hours. When it happens, and if anything changes while it is down, we will post updates to this FAQ article. The initial estimated date for the maintenance session is October 3rd, at 09:00 AM EDT.

The forums should come back quicker and more stable, but no other major visual changes that you would notice. Duolingo itself should be up as usual, so maybe you can use that time to try a new language? We’ll see you on the other side!

EDIT: Forums are back and should be much faster. We are expecting some glitches in these coming days, and are keeping track of what everyone is reporting. Please report any issues you see, preferably with explaining how it happened so we can reproduce the error. Thanks!

September 30, 2017

45 Comments


https://www.duolingo.com/profile/jrikhal

Thx for the notification!

However, I'm baffled: the FAQ article says

We will keep you posted in this article if anything changes while the forums/discussions are down.

where "this article" is a link to a forum discussion (namely the one we are here).

How will we be able to see your communication published on forums (here in this current discussion) if the forums are down? ;)


Idea of correction: simply delete the link on "this article".
In addition and, to make it even clearer, maybe you could add "FAQ" between "this" and "article" => "this FAQ article".


EDIT (01/10/2017 02:00 UTC):
It has been fixed. ;).

September 30, 2017

https://www.duolingo.com/profile/LeiferB

Lol I just noticed that!!

September 30, 2017

https://www.duolingo.com/profile/FieryCat

Tell me please, will the links of the old forum be still working in the new version? I have a lot of bookmarks in my browser.

September 30, 2017

https://www.duolingo.com/profile/FieryCat

One more question, if you allow: will it be possible to give away lingots in the new version of the forum?

September 30, 2017

https://www.duolingo.com/profile/Woof.

I hope the answer to this question is yes, or else what would I do with all my lingots?

October 1, 2017

https://www.duolingo.com/profile/leArzt

Thanks for the notice.

September 30, 2017

https://www.duolingo.com/profile/DonFiore

So this is not the overhaul? Any idea when that's happening? Also, maybe a site catering to international audience could post the time in GMT/UTC/with the offset.

September 30, 2017

https://www.duolingo.com/profile/jrikhal

the time in GMT/UTC/with the offset.

https://www.duolingo.com/comment/24664013 ;)

October 1, 2017

https://www.duolingo.com/profile/dlhgl

09:00 AM EST would be 01:00 PM UTC (13:00 UTC).

I agree that it would be helpful if UTC time was added to the notice.

October 1, 2017

https://www.duolingo.com/profile/DreamOfFlying

Ok, we'll be ready. Thanks for your hard work :)

September 30, 2017

https://www.duolingo.com/profile/jzsuzsi
Mod
  • 433

I think it would be nice if the forums would get some reorganization instead of the current Popular /New / Followed sections. Will some change like this happen sometimes?

The problem is, if I saw an iteresting post 2 weeks ago, I did not press Follow, and it does not get enough upvotes to get the to Popular, I will never find it again. It sank deep in the flood of other forum posts. So people get to ask the same questions over and over again.

September 30, 2017

https://www.duolingo.com/profile/jrikhal

if I saw an iteresting post 2 weeks ago [...] I will never find it again

If it was interesting, there are chances you remember what it was about hence remember some keywords present in the discussion (or even few consecutive words), therefore you can find it using the search engine. Using of course, if necessary, quote marks and logical operators to reduce the number of results.

So people get to ask the same questions over and over again.

It's mainly because it's common (maybe even is it in human nature) to ask before making some (re)search oneself. So I don't think any change on Duo's side will stop "same questions asked over and over again", a change in people's habits would avoid that.


P.S.: Just to avoid misunderstanding/misinterpretation: I'm not saying reorganization isn't needed, just that it'll not avoid to have same questions being asked over and over again, IMO.

September 30, 2017

https://www.duolingo.com/profile/Maughanster_

Thank you so much for all the hard work that you and the rest of the Duolingo staff have done to make this site run better!

September 30, 2017

https://www.duolingo.com/profile/scilling

> October 3rd, at 09:00 AM EST.

Most of the Eastern time zone in North America [including Pittsburgh ;*)] will still be on Daylight Saving Time on 3rd October. Did you mean 9:00 AM EDT (= 8:00 AM EST), or did you mean 9:00 AM EST (= 10:00 AM EDT)?

October 1, 2017

https://www.duolingo.com/profile/Strandfloh

EDIT: Forums are back and should be much faster. Please report any issues!

Forum are extremely slow, close to inaccessible; the link "Followed" has vanished, and I can't get to the incubator (so slow it still hasn't loaded).

October 3, 2017

https://www.duolingo.com/profile/Arachnje

The Follow/Following discussion button on discussions does not seem to be available either (at least from my experience on Safari).
Later Edit: The button showed up later, first on followed discussions, then on all discussions (I should've just waited for things to stabilize on the site).

October 3, 2017

https://www.duolingo.com/profile/jrikhal

I still have it (Chrome, but I don't think it'd depend on the browser).
Did it reappear for you?

October 3, 2017

https://www.duolingo.com/profile/Arachnje

Oh, the button started showing up afterwards, I'm at fault for not waiting for things to stabilize, I apologize.

October 3, 2017

https://www.duolingo.com/profile/OmegaGmaster

This forum maintenance achieved the opposite of what it was supposed to achieve. Nice work.

October 3, 2017

https://www.duolingo.com/profile/Strandfloh

And I can't edit my post to replace the ">" to get a quote bar. Did you remove the "edit"-button??

Edited to add: the "edit"-button appeared now, but it wasn't there before.

Edit 2: the incubator page has finally loaded.

October 3, 2017

https://www.duolingo.com/profile/PandaSakuraTea

Thank you for telling us!

September 30, 2017

https://www.duolingo.com/profile/Woof.

Thank you so much for this heads-up HelpfulDuo! Thanks for all your help! :)

September 30, 2017

https://www.duolingo.com/profile/Speir_

Thanks for the heads up, helpfulDuo!

September 30, 2017

https://www.duolingo.com/profile/OmegaGmaster

The "following" tab is gone. The link to it is not, though. Please readd it.

October 3, 2017

https://www.duolingo.com/profile/OmegaGmaster

Also I just noticed the "Follow Discussion" button is gone. What's happening?

October 3, 2017

https://www.duolingo.com/profile/Bob20020

Can you make a way for us to unfollow all discussions with button?

September 30, 2017

https://www.duolingo.com/profile/jrikhal

Forums are back and should be much faster. [...] Please report any issues you see

Hi staff,

when I edit a post after pressing "Save":

  1. The page freeze for few seconds (as it is doing since few weeks)
  2. The page content is reloaded (not the all page, just the content of the discussion. For example not the top blue bar isn't reloaded), like before.
  3. most of the time the changes I made to my aren't visible until I refresh manually.

My guess: the page reloads before the server actually saved the changes that were just sent to it. So the server responds to the reload with the previous version of the discussion's content then a little later the server gets the changes hence if i reload manually the changes are at this moment loaded correctly.


EDIT:

Other little bug: when I posted this new message, the page reloaded to display it but only the button "answer" was available not the "Edit" button (nor the button to moderate [only for moderators, of course]).
Of course, after a manual reload the buttons were back here.

EDIT2:

Fact supporting my guess I believe: when I edited this comment, I refreshed manually the page (after the edit). It was only after 5to10 seconds (avec various refresh) that my first EDIT finally appeared.


P.S.: Each time I speak about a "manual refresh" to load again the content of my comment/edits, it's either really a manual refresh or just clicking on one of the two vote buttons as clicking on them force a refload of all or part of the discussion content (depending on which comment's arrows you click on).

October 3, 2017

https://www.duolingo.com/profile/mercede777

so I had 99 days straight and when you went offline was put back at zero also I had a 270 day streak and the power went out in my house and I had to start back at zero ... no big deal ; I am thankful you are even on at all ; but I should not lose status ; also I was at 58 % fluent and was surprisingly one day knocked to 45 % fluent ? I am sure I am not even near that because I have an Italian Dictionary and there is no way I even know 5 % of that book ... its fun and I hope to get over to Italy again to use it ; I do it more to keep my brain exercised at age 68 ; use it or lose it they say

October 3, 2017

https://www.duolingo.com/profile/jrikhal

Hi mercede777 ,

so I had 99 days straight [...] also I had a 270 day streak

What are "days straight"? It seems you're referring to something else than "day streak".

no big deal [...] but I should not lose status

You mean lose your streak?
You lost it because, according to your account, you didn't practice two days (in a row).

October 3, 2017

https://www.duolingo.com/profile/Sue919013

Please can you tell me how I can improve as in both Spanish and French I have completed all the sections and although I keep repeating them even when it doesn't ask me to and I have not lost my streak for ages, my Spanish fluency has gone down 60% to 59% and the French has remained at 66% for ages. Thank you.

February 5, 2018

https://www.duolingo.com/profile/ChrisWilliams8

Hi Mercede77 You and me both, I am learning 3 new languages and keeping my 4th up to date, its fun and as you say keeps the grey cells hopping about, I am 65

October 3, 2017

https://www.duolingo.com/profile/IVIatjam

I cannot access my Followed articles - is this a bug/glitch?

October 3, 2017

https://www.duolingo.com/profile/Jellei

The "Active (Mod)" tab only shows me 8 discussions and doesn't scroll further. It was 5 discussions before but then I commented on three discussions I have bookmarked.

I do have very slow Wi-Fi right now, but when yesterday the "Sentences" tab was going crazy, I checked that it behaved the same way for another contributor.

October 3, 2017

https://www.duolingo.com/profile/jrikhal

Commenting on a discussion doesn't trigger anymore the "Follow" button.

Please, put that option back!

Commenting/helping on many discussions, often to ask for more details in order to be able to help, clicking manually each time on Follow is a nightmare (and will just often be forgotten)!

It may be the occasion to add an option "automatically follow discussion on comment: YES/NO" in our settings. But, please don't put first(°) this automatic behaviour back.

(°) "first" as in "not waiting to first implement one day the settings.

October 4, 2017

https://www.duolingo.com/profile/P-Code

Thanks for the update, HelpfulDuo! Just wondering—do you know at around what time the forums will be back up? Not to seem impatient or anything, but I visit the forums a lot, haha. I look forward to the quicker and more stable forums. :)

September 30, 2017

https://www.duolingo.com/profile/jrikhal

do you know at around what time the forums will be back up?

Yes, they have an estimate that HelpfulDuo shared in its original message:

The initial estimated date for the maintenance session is October 3rd, at 09:00 AM EST.
and discussions will likely be unavailable to everyone for about three hours

So, if it doesn't take more time than they think and if it starts as they plan to initiate it, then it'll be back at " October 3rd, at 09:00 AM EST + 3 hours", namely "October 3rd, at noon EST".
But as any estimate... it could happen that things don't work out as "estimated". ;)

September 30, 2017

https://www.duolingo.com/profile/KimSYNG

Agreed. Anytime, our estimations could be proven wrong and things go wrong. It happens every once in a while, and we deal with it!

October 1, 2017

https://www.duolingo.com/profile/P-Code

Thanks! I should have noticed that before in that FAQ message, but at least I know now. I'll check it for updates, although I'm pretty sure the forums will be back up by the time I get on Duolingo that day :P

October 1, 2017

https://www.duolingo.com/profile/KimSYNG

Thank you for letting us know! One question, though: This is happening for maintenance, correct? I just wanted to get my facts straight=) By the way, anyone can answer! But HelpfulDuo please do too!

October 1, 2017

https://www.duolingo.com/profile/KimSYNG

I also do agree with the first question asked: How will be know any updates if the discussions are down? I don't get the answer...hehe

October 1, 2017

https://www.duolingo.com/profile/AlanS181824

Thank you for the heads up on this ^^

October 2, 2017

https://www.duolingo.com/profile/Deformed_Avacodo

cool

October 3, 2017

https://www.duolingo.com/profile/ChrisWilliams8

Thank you Guys/girls my streak freeze is all back and up and running

October 3, 2017

https://www.duolingo.com/profile/SantiagoGi420522

People of Duolingo

After October 3 (Date on which the forums were maintained) Some things started to fail in the forums: I no longer receive notifications when someone comments on something or when someone responds to me in a discussion that follows. Something also happens in the most popular section, as not all the "Most Popular" discussions appear. And also, when you give "like" to an argument, sometimes the "like" disappears and with it a couple more, but sometimes they come back. Or if something similar also happens, when you give it like, increase the amount of likes that has that discussion, but you can still give it. In other situations, I respond to a comment and the answer appears in another comment TO WHICH I HAD NOT RESPONDED.

Well I've already heard other people complaining about the same or something similar in the forums, I hope they can solve it soon, because it's a shame that things like that happen, because people start complaining excessively and say "Duolingo is no good""Duolingo is a piece of ❤❤❤❤" and so on... and they don't appreciate the fact that Duolingo is free and that it offers us something so important nowadays how language learning is.

Thanks!

(I'm sorry if I have any errors in the wording of this commentary, as my English is not yet quite good : -)

October 13, 2017
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