https://www.duolingo.com/robertmcmaster60

Lingo wed site issue

I have lost my 327 day steak due to prob with their web site, How do I get it back.

October 3, 2017

1 Comment


https://www.duolingo.com/Woof.

Sorry you lost your streak. Please read what staff says:

''We have looked in to many lost streak claims of people who said they know they missed a day, but who thought the streak freeze should have kept the streak going. Looking into this is not an easy task, and we quickly noticed that 99% of the time, people lost their streak freeze on another, earlier date, and then did not have a streak freeze protecting them. We cannot give the streak back, so to prevent this from happening, please check the lingot store occasionally to make sure your streak freeze is still equipped. You can quickly check by clicking on your lingot icon on the blue top bar of the Duolingo main page.''

https://support.duolingo.com/hc/en-us/articles/204762234-Why-did-I-lose-my-streak-

October 3, 2017
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