XP complete but streak freeze disappeared
My daily log shows I've completed my XP each day, but this morning my streak freeze had mysteriously disappeared. Do they expire after a certain amount of time? It appears to have happened this morning, less than 8 hours into a new day, for which I just completed my XP.
In addition to the good comment of Qiunnn.
Losing a streak freeze or streak is a common complaint from people, who .......
- use the Duolingo App
- use an outdated operating system or an outdated browser.
Workaround for the App
Always check if your phone/tablet had synchronised with the Duolingo servers after doing a lesson.
Sometimes it can take 5-10 minutes after finishing a lesson in the App.
- have Duolingo's web version always open in the browser of your phone/tablet
- set this browser in Desktop mode
(maybe not possible in an iOS phone with a small screen)
refresh your browser after each lesson in the App, and check if the amount of XP increased in Duolingo's web version.
Check every day if your streek freeze is still equipped.
A streak freeze starts protecting on the day after its purchase:
it's only an insurance for the future, it's not a free pass for the same day!
You can read more information in the two comments of moderator jrikhal in this discussion: