https://www.duolingo.com/john773650

Streak Repair paid No Repair

Good Afternoon, Due to a break in a location with no internet access, lost my 150 day streak. On return home selected pay repair fee, paid through iTunes. There was a hiccup in the iTune order going through resolved and paid. Yet streak did not reset. If possible can this issue be resolved. I am fairly happy to have contributed some funds to Duo.

October 14, 2017

2 Comments


https://www.duolingo.com/pentaan
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There was a hiccup in the iTune order going through resolved and paid.

You can send a bug repost via
https://support.duolingo.com/hc/en-us/articles/204728264-How-do-I-report-a-bug-

Don't forget to attach a copy (screenshot, scan. pdf-file) of all the payment receipts

October 14, 2017

https://www.duolingo.com/seacc3
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Yeah....it will serve better to re-post in a different section of DL. They will want to know about your issue. I dropped a 300+ day streak....and stopped caring. Good luck.

October 14, 2017
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