I just had my progress reset back to 1 day.
Hi guys, just a problem I've faced just today about Duolingo. I connected to do my before-bed language exercises, and saw the progress had gone back to zero.
I checked whether I had done my exercises yesterday: which I can confirm I did as the progress bars shows I did my work yesterday, meaning that IF I had skipped the day before that (I did miss it), I would now be on day two, not one (because I've done today's exercise). Obviously something is wrong.
And I even got an e-mail this morning about continuing my 212 day streak. So I simply don't know what just happened.
I'm not sure whether it's because I was doing Japanese yesterday and because it's in BETA it has some glitches? But I'm quite upset I've lost this for no reason whatsoever this time. It was a visual reminder of how I kept up doing things since roughly the beginning of this year.
After checking the guidelines I could not find a single person to message about this, just an FAQ about the topic, so I decided to share the problem here. If anyone can give any feedback on whether they've had something similar happen today in case it's a web-wide problem, please let me know.
Edit: It also says I've lost my wager 4 times in a row. Same day.
Edit 2: Duolingo just offered to get the streak back for 10.99GBP on my phone, I think this is essentially blackmail. I did NOTHING wrong, and they expect me to pay.
Edit 3: Going to post here every day what the streak should be I don't know if I'll get anything from DL's staff, but I really do hope they catch up with this. Today it should be day 217
Edit 4: currently should be on day 5 assuming the glitch was right, and I'm still day 3. Did my work yesterday, that doesn't show up, but I still has a streak freeze so it should be day 4.
I expected more from Duolingo. Restore my streak like you should for free and I might consider Duo plus, but I'm definitely not paying for something I know for a fact is your fault, not mine.