Trouble cancelling subscription
I signed up for the Duolingo plus subscription to beef up my Spanish before a trip. I understood it to automatically renew until I cancel the subscription. That has been impossible. I have tried through my iPhone settings and iPhone app settings and am never led to a place where I can manage my subscriptions. Is anyone else having this problem. Quite frustrating that there is literally no customer support with Duolingo.
Just to add a quick tip to Pentaan's link, If you want a refund, but have gotten stuck in a loop of auto replies from Duolingo, please make sure you've submitted your ticket as a purchase issue via the bug report form. If you submit it as a bug or other issue, the sales department won't see the ticket. If you still have trouble with this, please leave me a follow up comment.