"Who is this?"
I am getting thoroughly frustrated and fed up. There is NO feedback from whoever is running this programme. Like many others, my laptop does not have a Ukrainian language keyboard so have do I answer the questions using an English language keyboard? Tel me how to overcome this problem or I will lose interest and give all of this up.
Well you have many options aside of buying a laptop with Ukrainian keyboard:
You can buy keyboard stickers https://www.google.com/search?q=buy+ukrainian+keyboard+stickers
You can make them yourself using sellotape/scotch tape and acrylic paint (that's what I did since I use custom-made layout)
You can use duolingo app on a smartphone where it's super easy to install any keyboard
You can use online virtual on-screen keyboard https://www.google.com/search?q=online+ukrainian+keyboard
Some operating systems have on-screen keyboards (primarily for touch screens) but it's possible to use them with touchpad/mouse as well
I hope this will help you not to give up on learning.
Thank you for all of your suggestions. I actually did try the virtual, on screen display, keyboard which comes with my Windows 7 OS. This works ok. In my previous lessons I had access to a keyboard icon at the bottom of my screen on which, when I tapped it, it gave me the whole Ukrainian words from which I could select which one I wanted, but that has now disappeared for some reason and I no longer have this keyboard icon, pity. Thanks again, I will not give up trying to improve my Ukrainian.
If you have Windows, your operating system should come with a Ukrainian language keyboard; however, you have to enable it. This is not a virtual keyboard. It simply maps your physical keyboard to a Ukrainian language layout. Once you've enabled another language, you can press ALT+SHIFT to switch between different keyboard languages. This is what I do. If you have trouble learning the keyboard layout for the Ukrainian keyboard, I recommend using the stickers that KuzmaS suggested.