https://www.duolingo.com/EliasPitts

Report and then what?

Hello all! So I couldn't figure what happens after you report a mistake in a sentence. Do the moderaters get to read it? I really don't know, and I would like to. Thanks very much!

12/13/2017, 11:25:31 AM

12 Comments


https://www.duolingo.com/Lrtward
Mod
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The course contributors read it. Eventually, if your suggestion is accepted, you'll get an email saying thank you. They have tens of thousands of reports, so it will take a while before you hear anything.

12/13/2017, 11:27:18 AM

https://www.duolingo.com/Thomas.Heiss
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I read that only the first user, who has reported the corrected answer, gets an auto-reply.

Of course, this is bulls..., if the same suggestion by other users get all auto-deleted in the Incubator (will it?).

There should have been a 2nd auto-answer like "your report / suggestion / alternative" has already been report by another user....but this is an auto-msg that it was accepted by the system.

How shall the other learners ever know if their report has been handled?

As anomalousjack has already pointed out, old / incorrect sentence reports are often NOT fixed, even after >1 years, like 2,3 or 4 years.

If you click on a discussion you can clearly see that when multiple users wrote, what (or that) they have reported, or the course / forum moderator has suggested to report the alternative answer.

12/13/2017, 1:58:25 PM

https://www.duolingo.com/vivisaurus
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The more people suggest the same thing, the higher up it appears on the list of suggestions that the contributors see. The course contributors can choose to correct or ignore the issue (sometimes the user reporting is not correct, there are many common misconceptions that a group of learners are convinced is to be reported). So the more people reporting the same thing, the more likely the sentence will be corrected. But as Lrtward says, the speed of said corrections depends on the team. They get thousands of reports a day, and they are vastly outnumbered by users. The more mature the course, the more likely it is to already accept and reject most common answers, because the team has had more time to address the more common suggestions. If there is a particular sentence that you are referring to that you know has not been fixed in 4 years, please share with us, I'd be interested to know.

12/13/2017, 4:08:05 PM

https://www.duolingo.com/anomalousjack

vivisaurus, thanks your reply and insight into behind-the-scenes. However, I would like to add on the points you raise...

So the more people reporting the same thing, the more likely the sentence will be corrected.

Then that probably accounts for why a lot of the later questions are not corrected and surely exposes the current system's major flaw. Due to drop-out, it follows that fewer people will reach the later sections of the course, and therefore it is less likely that reports will be made in the numbers they are in the earlier sections. I can only speak for the Eng-Spa/Spa-Eng courses, but unfortunately, most of the culprits we are referring to here exist in the later sections of these two courses.

sometimes the user reporting is not correct, there are many common misconceptions that a group of learners are convinced is to be reported

Of course users will make errors when reporting. But I put it that those reporting in the later stages of the course (where most errors occur) are more likely to make more valid reports - and especially so when what they are reporting are errors not in the languages they are learning, but in their own native languages.

Unfortunately, it is impossible to highlight specific sentences to you here now, but that doesn't mean they don't exist. And these are being reported through the specific question pages and the question discussions - as these are the only two channels available to us.

12/13/2017, 6:57:16 PM

https://www.duolingo.com/anomalousjack

Hey sorry it's a bit late but here's one I found that should never have got into the course, let alone needs fixing, and it's been up for about 9 months: https://www.duolingo.com/comment/21896861

12/28/2017, 1:23:35 PM

https://www.duolingo.com/EliasPitts

thanks!

12/13/2017, 4:31:31 PM

https://www.duolingo.com/piguy3
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I read that only the first user, who has reported the corrected answer, gets an auto-reply.

That does not appear to be correct: https://www.duolingo.com/comment/25486315$comment_id=25487733

Incidentally, they're not really "auto-replies." I have read from a Norwegian contributor that sometimes she will elect to not send a message for a translation that she feels must be accepted due to its technical correctness but that lacks something by way of naturalness or commonality of use.

12/30/2017, 2:36:31 PM

https://www.duolingo.com/EliasPitts

thanks!

12/13/2017, 11:37:38 AM

https://www.duolingo.com/Linda7Italian

Best to move on once reported, and concentrate on learning. DL have many other reports to handle.

12/13/2017, 11:33:11 AM

https://www.duolingo.com/EliasPitts

fine, i'll remember that!

12/13/2017, 11:39:16 AM

https://www.duolingo.com/anomalousjack

I had my doubts about reporting and stopped doing it a while back as I, like most people, thought I was being ignored. However, one day I got an email saying that one of my 'my answer should be accepted' reports had been accepted and my answer added to the database. That said however, there are still some sentences that glaringly incorrect, many that were reported 4 years ago, and nothing has happened. You do start to notice substantially more mistakes when you do the reverse tree and you are approaching the questions from the other way round. So I'm still not convinced there is a good system in place at DL for dealing with reports and feel that DL has been too eager too introduce new material rather than deal with the shortcomings in the existing courses. The way I deal with that is to double-check outside DL, but millions of others don't, which is a little unfair on them when the reports have been made a long while back. I feel that is one of the major drawback of using DL to learn - because no one wants to (or should have to) learn those mistakes, right?

12/13/2017, 1:25:32 PM

https://www.duolingo.com/D_..
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I think you'll be interested in reading this post about the numbers of replies to reports :)
https://www.duolingo.com/comment/25486315

12/13/2017, 2:28:06 PM
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