Translation:Where is the transfer counter?
It can be a thing that exists when transferring at an international airport.. i think.
转机 means a flight in which there is a connecting flight or a transit e.g. Melbourne - Dubai - London so it's like a help desk where you deal with such flights, where you might not have to go through certain security checks again.
Transfer=transit + counter=front/help desk
Usually one would head directly to the next gate, only stopping at a counter if there's a problem.
English isn't my mother tongue but what exactly are they referring to with 'transfer counter'?
It's an airport facility for checking in between connecting flights, so you don't have to go through security again.
转机means transferring from one airplane to another (or "transfer" for short)
转机 means flight connection here and 柜台 is like a sales counter or front desk. Together i think it refers to the place at an airport where airline/airport employees can help you with your connecting flights?
I was confused aswell but they mean something like: a counter (at an airport) where you can get a transfer flight (google 柜台 for a good impression)
Ah, The comments on the comments didnt load, I see now its been answered before, my bad