https://www.duolingo.com/daal39

No lingots for streaks?

  • 1294

This topic was hot 2 years ago, but the problem seems to have resurfaced. For the last 3 weeks or so, I have not been awarded lingots for keeping my streak alive for a further 10 days. Has this feature been discontinued again? Is anyone else experiencing this?

December 30, 2017

48 Comments


https://www.duolingo.com/Dugggg
  • 1264

I haven't gotten my lingots for the last two ten day streaks. No word on whether this just a glitch or Duo being a scrooge.

December 30, 2017

https://www.duolingo.com/DHausman

I reported this to Duolingo. The answer isn't good news, "I am sorry for the new update, after a couple of months of A/B testing, we have stopped giving lingot rewards to Android users."

I presume the same fate awaits iOS and Windows users.

February 11, 2018

https://www.duolingo.com/Tony979198

This makes perfect sense now. I noticed that I still get all the Lingots rewards using the Google Chrome web interface, while I receive none using the android interface.

February 11, 2018

https://www.duolingo.com/daal39
  • 1294

Bad news - I completed my 780th day and was not rewarded with lingots. I hope that the developers know by examples such as mine that this silly incentive - offering useless lingots as a reward to encourage users to practice every day has been working, and that removing this incentive is de-motivating.

BTW, I do use the app, but have done so for quite some time, so duolingo does seem to have changed something. I guess they just like tinkering, and don't care much about informing the people that they are tinkering with.

January 7, 2018

https://www.duolingo.com/Dugggg
  • 1264

I don't regard it as demotivating---just annoying that I may be a mere lab rat in some corporate experiment without any consideration of my feelings on the matter.

That said, duolingo continues to provide a service to me that I still consider valuable, at relatively low cost.

On Tuesday I will reach 750 days, and will use only the web page on that day, on the off chance that this truly is app-related.

January 7, 2018

https://www.duolingo.com/daal39
  • 1294

Let me know if it works. I don't think I used test out at all during the last 10 days, and on the tenth day, I completed my streak on the app, and afterwards did some more lessons on the web, but that didn't work.

The reason I say that it is demotivating, is that I'm pretty sure that without this reward, I wouldn't have used Duolingo every day for so long.

January 8, 2018

https://www.duolingo.com/Dugggg
  • 1264

I agree that in the beginning, the ten day streak was highly motivating. But now after 2+ years with duolingo, I can see that my Spanish and German are notably better---so now the lingots are just the icing on the cake.

January 9, 2018

https://www.duolingo.com/svrsheque

they tried to "tackle" lingot inflation by ending the 10-day streak payout back in the day. it went over worse than the super rings for plus subscribers. unless that learning experience has been forgotten, there is little reason to test it again.

January 10, 2018

https://www.duolingo.com/P-Code

I've experienced this as well. :/

December 30, 2017

https://www.duolingo.com/FieryCat

I have not been awarded lingots for keeping my streak alive for a further 10 days
...
I haven't gotten my lingots for the last two ten day streaks.
...
I've experienced this as well. :/

And all of you are united by one thing: you are using the app. I think that related to the way you have earned your XP (clubs, chats, etc).

December 30, 2017

https://www.duolingo.com/Dugggg
  • 1264

I do use the Android app---but only on the weekend, to earn the 250 XP Challenge.

But during the week I use the web page, to do the Stories.

December 30, 2017

https://www.duolingo.com/FieryCat

I think it's important what you did on that day when you did not get lingots.

December 30, 2017

https://www.duolingo.com/Dugggg
  • 1264

You are a genius! It was just a bug in the android app. Today I used the web page instead, and successfully received my 75 lingots. Thanks for the suggestion!

January 9, 2018

https://www.duolingo.com/FieryCat

I'm glad that my assumption was confirmed. Can you say which way do you use to earn your XP on the app (clubs, bots, etc)?

January 9, 2018

https://www.duolingo.com/Dugggg
  • 1264

Now that the problem is confirmed to be the android app, I reported it using the Feedback option on the app's menu, which apparently emails a bug report.

Now, I have no idea whether that actually works---but if it does, perhaps more Feedback from other users will get the bug fixed sooner.

January 9, 2018

https://www.duolingo.com/Dugggg
  • 1264

In the app the only thing I do is use the barbell to strengthen my Spanish and German.

January 9, 2018

https://www.duolingo.com/FieryCat

In the app the only thing I do is use the barbell to strengthen my Spanish and German.

Thanks.

January 9, 2018

https://www.duolingo.com/daal39
  • 1294

Thanks. That worked for me too. The last 10 days, I only used the web version, and got the lingots. Next time I'll try only using the web version on the 10th day and see what happens. In any case, it seems to be a bug, so I reported it.

January 17, 2018

https://www.duolingo.com/Dugggg
  • 1264

I used the app nine of the last ten days, but made sure to use the web page today, in order to acquire those precious 76 lingots hehe.

January 19, 2018

https://www.duolingo.com/awrowhh

Just did my lesson on the website, got my 69 lingots and I'm going back to the app :)

January 19, 2018

https://www.duolingo.com/Dugggg
  • 1264

Interesting, I will investigate that hypothesis :)

December 31, 2017

https://www.duolingo.com/daal39
  • 1294

Thanks for the tip! Maybe it has to do with the fact that I've been testing out of skills recently - particularly to meet the weekend challenge, but also just to finish an easy tree quickly. Perhaps these testing out sessions don't count towards the reward if they are used to extend the streak. I'll test it next week.

December 31, 2017

https://www.duolingo.com/Thomas.Heiss

For some weeks it was possible to earn the Android challenge XPs on the web portal with strengthen skill or global strengthen button exercises (before that it was exclusively using the app).

January 30, 2018

https://www.duolingo.com/SilverMtn

Bug report 1/23/2018 I too have not been getting the streak award lingots. I'm missing at least 179 lingots. I have been using the Android App. Since this is an ongoing issue for more than three weeks I guess it's not a high priority.

January 24, 2018

https://www.duolingo.com/AlexDiaconescu

I understood from someone else that it's just a mobile app bug, you could still earn that lingots using the web app (in browser) only for that streak day - it happened to me with leveling up and i will test it tomorrow with regard to the streak and let you know

January 30, 2018

https://www.duolingo.com/Tony979198

I thought I just found out how to fix the problem, but it reappeared again on my android cell phone. I am now looking for the conditions that need to coincide for this problem to manifest. You can still try the solution worked for me earlier, but you may also want to stay away from the android cell phone App if the XP's are dear to you..:

1) Log out of your Duolingo Apps wherever you are logged in on the web and in your cell phone or tablet. 2) Update your Duolingo Apps and the cell phone and/or tablets 3) clear the application cache and the browser cache (including cookies). 4) close the browser and the cell phone Apps.
5) Restart the Apps in your browser and on your cell phone and log in. 6) The problems should have magically disappeared.

This should solve the problem whether it occurs when you level up, or when when you reach a 10-day increment in your streak.

I tested this out by adding a few test languages so that I can reach new skill levels quickly. Since I also missed an XP increase for a 10-day streak increment, I assume that this may also fix the problem. I need to wait a few days before I can confirm this, but you may want to try this solution if you are annoyed that you don't receive the expected XP rewards for streak extensions.

January 29, 2018

https://www.duolingo.com/Dugggg
  • 1264

Thank you for being willing to test this---and lose 27 lingots if it does not work! Very much looking forward to the results, as having to use the web page every ten days is far from ideal.

January 29, 2018

https://www.duolingo.com/Tony979198

I am not so sure anymore whether this really works because I just leveled up on the android cell phone after making all these adjustments and did not receive any additional XP's. But I am pretty sure that it did work earlier because tested it out on the same cell phone learning Dutch at the beginning levels. So there is still something fishy about the issue that requires more testing. Maybe the problem only occurs when multiple conditions coincide.

I already have plenty of XP's, so a few more or less don't really matter. I have been in IT for a very long time and these types of problems "bug me". I guess I have to learn a little more Dutch...

January 29, 2018

https://www.duolingo.com/Thomas.Heiss

I can confirm that the web browser (full desktop mode) version looks to be working:

  • "You won your wager by keeping your streak for 7 days and have been awarded 10 lingots! 2 days ago"

  • "You earned 44 lingots for reaching a 440 day streak! 2 days ago"

January 30, 2018

https://www.duolingo.com/Tony979198

I have now conclusively verified that the problem is with the android app. If I cross a lingot award point on my android phone I receive no additional lingots. This is true for leveling up to the next skill level or the next 10-day streak increment. If I cross the boundary using the web application, the awards are given as always. I have still received the 2-point rewards for completing a new unit in a course on the android cell phone.

March 9, 2018

https://www.duolingo.com/pentaan

DHausman in https://www.duolingo.com/comment/25530437$comment_id=26260025

I reported this to Duolingo. The answer isn't good news, "I am sorry for the new update, after a couple of months of A/B testing, we have stopped giving lingot rewards to Android users."

I presume the same fate awaits iOS and Windows users.

Workaround
Every tenth day, do your first practice in the browser of your phone instead of the App.
Note:
Duolingo needs the most recent version of a modern browser, like Google Chrome or Firefox.

March 9, 2018

https://www.duolingo.com/Renardo11

Thanks a lot. From extensive A/B tests I had concluded as much: No streak lingots through the Android app. So it's not a bug but on purpose (“we have stopped…”).

That's O.K., I have more lingots than I can spend. What is not O.K. is that DL tells you this only when you write a report to them, or when you come across a discussion such as the present one. They should say clearly: Using Android you will not get streak lingots; instead you can find lingots in chests.

DL might have a hidden sadist on their team. I hope they will identify her or him before s/he does something really unpleasant.

December 7, 2018

https://www.duolingo.com/Dennis385858

Today is February 14th, 2018. It looks like the bug is very much alive and lurking somewhere undetected. 10 days ago I achieved a 270-day streak but was not awarded my 27 lingots. Today however, I was given 28 lingots for reaching 280 days. I did not notice whether I was using the Android App or the web app at that time.

Based on the discussion below, I will make sure not to use the Android App on every 10th day.

February 14, 2018

https://www.duolingo.com/pentaan

DHausman in https://www.duolingo.com/comment/25530437$comment_id=26260025

I reported this to Duolingo. The answer isn't good news, "I am sorry for the new update, after a couple of months of A/B testing, we have stopped giving lingot rewards to Android users."

I presume the same fate awaits iOS and Windows users.

Workaround
Every tenth day, do your first practice in the browser of your phone instead of the App.
Note:
Duolingo needs the most recent version of a modern browser, like Google Chrome or Firefox.

February 14, 2018

https://www.duolingo.com/Dennis385858

Thank you.

February 15, 2018

https://www.duolingo.com/misavcelak

yes this is true:-)

June 12, 2018

https://www.duolingo.com/kentch

I've been experiencing the same thing. FieryCat is right, I don't get the lingots if I hit the next 10 days of my streak on the Android app, but I do get them if I do the 10th day on the website (on chrome). I sent in a bug report each time it happened on android and each time I received this response: "Thank you for contacting Duolingo community support with this bug report! We're working hard to ensure that this issue is resolved." First report sent was about 6 months ago, but the bug has still not been fixed. I agree that getting lingots is a motivator. There's nothing much to do with them, but winning them still spurs me on.

June 13, 2018

https://www.duolingo.com/Dugggg
  • 1264

Just to let everyone know, the newly renovated Android app does not give the ten-day streak lingot bonus. I just took a 108-lingot hit for the team to find out. If you feel sorry for me, you can always give me a lingot or two here haha.

December 8, 2018

https://www.duolingo.com/Renardo11

I wrote more or less the same yesterday, see above. Here are two lingots for you.

December 8, 2018

https://www.duolingo.com/Dugggg
  • 1264

Thanks for the lingots. I did read your message yesterday, but it was not clear if you were using the new Android app.

I did want to see for myself anyway, since it has been described as a rewrite of the iOS app---which apparently still gives the bonus.

December 8, 2018

https://www.duolingo.com/DestartreK1st

Oh, you are learning Vietnamese. How do you feel when you learn it?

December 30, 2017

https://www.duolingo.com/daal39
  • 1294

I started with Vietnamese, but decided that Duolingo is not the best place to start with this language so I've put it on the back burner. Too bad Lingodeer doesn't have Vietnamese - based on their Korean course, I am sure that they would do a good job of it.

December 30, 2017

https://www.duolingo.com/Coolmeme34

For me, it has not happened yet, and i use my iPod most of the time. I can only post because my computer.

January 30, 2018

https://www.duolingo.com/Tony979198

It became clear a few months ago that the android version stopped rewarding lingots for multiples of 10-day streaks and also for leveling up. I have just leveled on the web interface with Google Chrome after the change-over to the skill levels upgrade without receiving any extra lingots. It appears the new Duolingo upgrade may have gotten rid of the old lingots award system. Does anyone know more about this?

April 7, 2018

https://www.duolingo.com/Tony979198

I have just been awarded 33 lingots for a 330-day streak, but I did not receive any more lingots for leveling up with the new system.

April 8, 2018

https://www.duolingo.com/Giamala

I do not know when mine stopped because I trusted the app and so did not always keep track. I think I got at 390 and then it stopped. I tried using the internet , the Apple App and the Android App...same problem.

May 7, 2018

https://www.duolingo.com/Tony979198

Make sure the trigger your 10-day streak reward on the web and you should still receive your lingots. At least, this has worked for me until recently, but I am aware that the lingot award system seems to be changing. I have no longer been able to receive lingots for leveling up with the crowns, but instead I noticed that I now receive 2 extra lingots for every level of every unit which can very quickly amount to a lot of additional lingots. I have been using Google Chrome on the web. You may have a different experience if you use a different browser.

May 7, 2018

https://www.duolingo.com/JessicaFit9

I was able to receive lingots on the web (Chrome) as recently as two days ago. Make sure you log out of your phone app first though or it won't give you credit.

May 7, 2018
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