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https://www.duolingo.com/profile/Dale336076

Stuck - Grayed Icons Unresponsive

How do I get the program to work, when the icons are grayed out? I have enjoyed the course for several months, and then came upon grayed out icons. No response. So, I paid for a yearly plan, and the icons are still grayed out. NO CUSTOMER SERVICE! Now what? Dale

January 3, 2018

5 Comments


https://www.duolingo.com/profile/gatiquo

The GRAY icons are UNAVAILABLE until you complete ALL the work above them.


https://www.duolingo.com/profile/Coco_Lumiere

Which buttons are you finding unresponsive? Those which are on the top-bar, or the lessons themselves?


https://www.duolingo.com/profile/Eris_de_Suzerain

Did you complete the previous skills first?


https://www.duolingo.com/profile/Peter594672

A screenshot would be helpful to pinpoint the issue.

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