"对不起，我们没有英文菜单。"
Translation:Sorry, we don't have an English menu.
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英文 can be used interchangeably for the most part, but 英语 can only be for spoken English.
"Sorry" and "Pardon" are both proper translations for 对不起 (which literally means neither). Pardon, Sorry or Excuse me should all be accepted for this phrase
I think it kind of depends on the situation which translation should be used, but I would agree that 对不起 could, depending on the situation, translate to "pardon," "sorry," or "excuse me." In this sentence I don't think that "excuse me" would be the best option simply because I would typically only use "excuse me" when interrupting somebody, but I suppose without context we don't know whether the 对不起 is being used to interrupt someone or not.
how can I know that "an " has to be used instead of "the" as in the Chinese sentence nothing specific tells me!!!. Please use isa.phamdang@gmail.com to answer.
I am surprised that duo lingo is so much particular about "an" because it completely does not have grammar!!
Mandarin don't have any grammar. If we miss 'an' in the sentence it is telling wrong .
Yes, that is not how you would normally say it in English. However if you already know that they have an English menu and you are just asking them to get it for you then "the English menu" could be correct.
If you said menus it would sound right. Your's sounds very wrong to an American ear anyway.
Duolingo also doesn't accept Sorry, we don't have English menus either. Should be accepted but I see that the Chinese sentence isn't pluralizing the English menu part so my fault I guess.
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No, not your fault. Both the singular and plural should be accepted since there was no 'count' word such as 这个
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Simple. You're missing an article, one of the most commonly used ones - "a/an". It's a connecting word that bonds have and English together.