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Progress Deleted

I was recently logged out of my account somehow and when I logged back in all of my progress was gone. Someone please help me figure out to restore it; this is four years of work. Thanks.

January 6, 2018



Could you post this in the Troubleshooting forums? :)


I"m really sorry to hear oif your situation. The only thing I can think of is to report this to Troubleshooting. I too have been using Duolingo close to 4 years, although several long streaks have been lost due to unforeseen circumstances. I empathize with you and hope you get things restored.


Your profile shows that you are Level 11 in Spanish with another 662 xp to reach level 12. What progress have you lost?


The progress on my account isn't right. It now says I'm 1% fluent when before I was 58%. Everything was reset.

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