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https://www.duolingo.com/profile/avery371752

Progress Deleted

I was recently logged out of my account somehow and when I logged back in all of my progress was gone. Someone please help me figure out to restore it; this is four years of work. Thanks.

January 6, 2018

11 Comments


https://www.duolingo.com/profile/Everdella

Could you post this in the Troubleshooting forums? :)


https://www.duolingo.com/profile/Raisinnoir

I"m really sorry to hear oif your situation. The only thing I can think of is to report this to Troubleshooting. I too have been using Duolingo close to 4 years, although several long streaks have been lost due to unforeseen circumstances. I empathize with you and hope you get things restored.


https://www.duolingo.com/profile/StevenWath

Your profile shows that you are Level 11 in Spanish with another 662 xp to reach level 12. What progress have you lost?


https://www.duolingo.com/profile/avery371752

The progress on my account isn't right. It now says I'm 1% fluent when before I was 58%. Everything was reset.


https://www.duolingo.com/profile/StevenWath

Don't pay any attention to the fluency. Do more lessons and do some strengthening and it will go back up.


https://www.duolingo.com/profile/avery371752

All of the lessons were reset too. I only had nine lessons to go until I was completely finished and now I have to re-do over half of them


https://www.duolingo.com/profile/StevenWath

Have those lessons gone back to grey, or have they just lost strength bars. Losing strength is built into the system and it happens to everyone, it is how Duolingo encourages you to practice.


https://www.duolingo.com/profile/avery371752

They went back to grey. I tested out of ten of the lessons I lost, but I still have about 20 to re-do.


https://www.duolingo.com/profile/OmegaGmaster

That can't apply here. That's currently being beta tested and the only way OP could get that tree is if they applied for it and were accepted.


https://www.duolingo.com/profile/Everdella

OmegaGmaster: Thank you for telling me!!! Have a lingot :)

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