https://www.duolingo.com/gorgygirl

Duolingo Reset My Progress!!! Help!!!

I got up to the point in Duolingo where I am 26% fluent in French. I just went onto the app and it said I was logged out. When I logged back in, all of my French progress was gone. It is breaking my heart because I don't know what to do to get my progress back, I have been working for weeks to get this far. HELP!!!!!

January 14, 2018

4 Comments


https://www.duolingo.com/AJ_110

I'm not a developer, but I may be able to help. It's probably unlikely, but is it possible that you logged in with a different account, maybe one that was for school instead of the one that you normally use? I'd like to help more, but there isn't much else that I can think of.

January 14, 2018

[deactivated user]

    Is this a new account? You seem to got very fluent even if you're on level 2, so I would assume you tested out the tree. If it is, it will ask you to resit the test again after you've made your profile etc.

    If it's an existing account, try downgrading the app.

    January 14, 2018

    https://www.duolingo.com/BaiShann

    Makes my problem small stuff. I worked today and earned 100 xp's. The thingy at the end of each lessons showed the circle and adding the points. But my points in the competition list are stuck at 40. :(

    January 15, 2018

    https://www.duolingo.com/EdwarddRichtofen

    Happened to my dad once, he just tested out.

    January 16, 2018
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