https://www.duolingo.com/Trello

Streak Freeze Disappeared Despite Daily Lessons

I logged into my account to get a lesson in before the clock turned, only to find that my streak had already been broken. (I think I had purchased a streak freeze that was also suddenly gone, but I don't remember for sure.) I thought perhaps I hadn't made it in time for the time zone I was registered for, but when I completed a lesson, my progress graph didn't show any days missed since Monday. See:

The graph taunts me

Is there a way to get my streak back? Or did I miss something? Thanks in advance!

April 13, 2014

4 Comments


https://www.duolingo.com/bchan

The activity chart is based on your local system time (computer time) while the streak is based on your timezone.

Your timezone is set to America/New_York, -0400. This is the gap in your activity:

  • 2014-04-13 05:50:41 · de practice
  • 2014-04-11 22:31:59 · de practice

As you can see, you didn't practice on the 12th. Have you changed locations since creating your account?

April 14, 2014

https://www.duolingo.com/Trello

Ahh, okay, I hadn't caught on to the chart vs. streak time difference. Yep, I've change locations to -0700, and still catching part of my brain up to the change, it seems. ^^ Thank you, I appreciate the explanation!

April 14, 2014

https://www.duolingo.com/JackiMex

I'm new. The time streak must mean the chart with Sun through Sat. What does it mean other than what days one practiced? Thanks.

April 16, 2014

https://www.duolingo.com/Trello

No worries. The vertical axis (that goes from 0-60 in my particular picture) shows how many points a use has accumulated each day. You get points from completing lessons, doing reviews, and doing translations in the Immersion section.

I hope you're enjoying Duolingo so far! I joined last summer and have been on just about every single day since last December. If you haven't already seen them, there are some useful guides that can help explain the site:

A Guide to Duolingo Guides
The Unofficial Duolingo Wiki

April 17, 2014
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