I was just practicing my German and I refreshed the page so that my XP would show up and then I look up and 25 Lingots are gone! I never spent them on anything! It was like they just disappeared! I am freaking out because I was going to use them for the Idiom course for German. Now I can't because the Lingots are gone! Please Help! Is there anyway to get them back? Thank You!

April 15, 2014


Hi Gir_Lover,

You posted this in the General Discussion forum. But, there are two other options that would be much better. You can use the white Support button on the left. Or, you can move your post to the Troubleshooting forum.

However, you'll need to let Duolingo know of your operating system and browser in both cases. If you're not sure what those are, here is an example. My operating system is Windows7 and my browser is Firefox. :)

To use the support button, just click on it and fill in the blanks. To use the Troubleshooting forum, first subscribe to Troubleshooting. Then, edit this post and select "Troubleshooting" from the drop-down menu rather than Duolingo.

Good luck!

April 15, 2014

Thank You! :D This will help!

April 15, 2014

It looks like you purchased a German certificate yesterday for 25 lingots.

April 15, 2014

I don't remember purchasing anything. I never took the test! I dont know why I would want to either considering I haven't finished learning yet.

April 16, 2014
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