https://www.duolingo.com/SirJonny619

For Support team - Duo+ lost streak.

Hey guys. I purchased Duo+ for learning on holiday and keeping my streak alive. It's been working fine but yesterday it broke my streak even though I completed my goal, and it didn't take in to account my streak freeze. Really disappointed by this especially seeing as you want a further £14 to fix it! Can you please rectify this? It was at 287 so would really like it back. Many thanks. Jon

February 5, 2018

2 Comments


https://www.duolingo.com/Luscinda
  • 25
  • 25
  • 25
  • 15
  • 11
  • 10
  • 8
  • 7
  • 6
  • 6
  • 5
  • 4
  • 3
  • 3
  • 3
  • 2

No one in a position to do this is reading the boards, Jon. You could try here. https://support.duolingo.com/hc/en-us/articles/115004087406-My-Duolingo-Plus-subscription-isn-t-working-

February 5, 2018

https://www.duolingo.com/SirJonny619

Also can provide pics as proof I'm not on the con, if needed!

February 5, 2018
Learn German in just 5 minutes a day. For free.