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For Support team - Duo+ lost streak.

Hey guys. I purchased Duo+ for learning on holiday and keeping my streak alive. It's been working fine but yesterday it broke my streak even though I completed my goal, and it didn't take in to account my streak freeze. Really disappointed by this especially seeing as you want a further £14 to fix it! Can you please rectify this? It was at 287 so would really like it back. Many thanks. Jon

February 5, 2018



Also can provide pics as proof I'm not on the con, if needed!

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