https://www.duolingo.com/RainnGirl8204

Why won't Duolingo let me change my profile picture?

I tried changing my profile picture, but when I click "save changes" it doesn't change.

February 6, 2018

12 Comments


https://www.duolingo.com/Dcarl1

Likely it is over 1MB in size. It must be under that limit.

February 6, 2018

https://www.duolingo.com/RainnGirl8204

Can't you crop it?

February 7, 2018

[deactivated user]

    You can... but resizing it would be the best option. The avatar pic is very small, doesn't need a big resolution.

    February 7, 2018

    https://www.duolingo.com/psionpete

    Either the picture is over 1 Mb or you forgot to press “Save”

    February 6, 2018

    https://www.duolingo.com/RainnGirl8204

    I did press "save changes"

    February 7, 2018

    [deactivated user]

      Must be the size of the pic... try another one Hannah.

      February 6, 2018

      https://www.duolingo.com/jrikhal

      Hi HannahBanana8204,

      Could you relocate this discussion in the “Troubleshooting" forum? Which is the place meant for such discussion. Thx!

      To relocate it (*), edit your original post then select said forum in the drop-down menu on top-left of the edition area (see here for details).

      (*) /!\ please, don’t create a new one /!\

      Have a look to this short guide to help you knowing where to post your (future) discussions on Duolingo’s forums.

      February 6, 2018

      https://www.duolingo.com/RainnGirl8204

      Umm, can someone translate this for me please?

      February 7, 2018

      https://www.duolingo.com/jrikhal

      Oups, sorry, for the wrong language. I've edited it, it's now in English.

      February 7, 2018

      https://www.duolingo.com/RainnGirl8204

      Ok, I did

      February 8, 2018

      https://www.duolingo.com/ElizabethBell02

      the maximum size for profile picture for me anyway is 1 megabyte or something like that (it says just below the place where you change your picture). so if you choose a pic that exceeds the limit it won't change.... if you were choosing a pic within the limit then that is weird.... soz just seen that someone else has said the exact same thing.

      February 6, 2018

      https://www.duolingo.com/EvaAwesomeness

      It usually takes a couple minutes for your profile picture to change. Just be patient.

      February 6, 2018
      Learn a language in just 5 minutes a day. For free.