False Lost of Streak
I was traveling in Costa Rica and even with limited Internet access I managed to do my minimum amount of lessons to keep my streak of more than 380 days. Each day I was able to open a "treasure chest" to prove that I had achieved my goal (it was reset to 10 to make it easier). I also had "streak freeze protection" but a few days ago, my streak was reset to 0. This is not true and I would like to have it set back to the original number of days. It might be a silly thing but it motivated me enough that I woke up at 6:00 am sometimes so I could get it done before my tour continued. I did lessons everyday and I had streak freeze protection so this should not have happened. Help!!!!! Is this happening to other users???
It nearly happened to me. The danger time for me was the three hours between 9 pm local time (midnight UK time) and midnight local time. When I practiced during this time Duolingo recognised it as a new day and increased my streak and if I was on the app let me open a treasure chest. But if I looked on the following morning I had no XP for the day and after completing a lesson on the app it let me open the treasure chest again.