https://www.duolingo.com/JoanMJames1

Again my streak went away even though I practice each day! There must be something wrong.

March 8, 2018

7 Comments


https://www.duolingo.com/Heike333145

Maybe you set a goal, and even though you practiced, you didn't reach that daily goal? I've set my goal to "10 XP" although normally, I do a lot more. But with this setting, I'm sure to maintain my streak even if I do just one lesson on a day.

If you met the goal that you set, then maybe it is a bug in the system. In that case, you should write a bug report. https://support.duolingo.com/hc/en-us

March 8, 2018

https://www.duolingo.com/JoanMJames1

Thanks, I always reach my goal, 30 xp, usually much more. There must be a bug.

March 8, 2018

https://www.duolingo.com/pentaan

Tips for keeping your future streak:

(For users of the web version (www.duolingo.com) I see complaints from people, who are using outdated browsers and/or operating systems.)

It's always a good idea ....

  • to check that your phone / tablet has had a chance to synchronise with Duolingo's servers.

Why would it not synchronise? My Wifi/4G/LTE is okay

Because Duolingo has issues in synchronising, almost every day.

Workaround
Always check if your phone had synchronised with the Duolingo servers after doing a lesson. Sometimes it can take 5-10 minutes after finishing a lesson in the App.
E.g.

  • have always Duolingo's web version open in the browser of your phone
  • set this browser in Desktop mode
  • refresh your browser after each lesson in the App, and check if the amount of XP increased in the browser with the web version.
March 8, 2018

https://www.duolingo.com/BobThomas12

My wife seems to have the same problem. She believes it is because she practices at different times every day. Just a thought.

March 10, 2018

https://www.duolingo.com/JoanMJames1

Thanks for the information everyone. I also practice at very different times of the day depending on my schedule. I always practice on my computer. I have good up to date browser and software, all functioning at peak performance. I've decided not to let it bother me. I'm still learning anyway!

March 11, 2018

https://www.duolingo.com/EricCutler1

Perhaps try buying a "Streak Freeze" and keep it equipped even though you practice every day. I am on PC and have had the streak freeze equipped for a few months. I haven't needed it, but it's good to know it's there if I miss by accident or maybe if something happens with the website.

March 12, 2018

https://www.duolingo.com/JoanMJames1

Thanks for the suggestion. Great idea.

March 12, 2018
Learn German in just 5 minutes a day. For free.