https://www.duolingo.com/Luke_5.1991

Sometimes my lesson won't "register"

Hello,

I'm using Opera on Mac OS. Sometimes, and this happened twice today, I'll complete a lesson, and it won't register that I've completed it. If "Feelings" was at "2/4" before the lesson, it will still be "2/4" after the lesson is completed, even after waiting a while and refreshing the page. This is the kind of bug that might be easily overlooked since it only happens occasionally. Just wanted to put this out there.

Best,

Luke_5.1991

April 12, 2018

11 Comments


https://www.duolingo.com/MayseAJSantana

It happens to me a lot ever since I downloaded the app, and I use Android.

April 12, 2018

https://www.duolingo.com/jrikhal

Hi MayseAJSantana,

don't hesitate to report it directly to Duolingo (to its staff).
This is done by sending through this form a report as detailed as possible:

  • timeline of the bug appearing
  • screenshots
  • system/configuration under which it's happening
  • how to reproduce it
  • etc.
April 12, 2018

https://www.duolingo.com/MayseAJSantana

Thank you! I'll do that.

April 12, 2018

https://www.duolingo.com/RobCrownsSuck

There's a feedback button in Android, where you can submit bug reports and they get your system data. I already reported this issue, when the Crowns update came back ...

So far their support consists on automatic email and ignoring the problems they have created for a previously happy paying customer

April 13, 2018

https://www.duolingo.com/RobCrownsSuck

I reported the issue to, immediately I go tthe Crowns downgrade, it was an obvious problem. It's become a little better, but I use DL much less as it makes me SO ANGRY repeating the same simple phrases and lessons over and over. Before practice was fun.

April 13, 2018

https://www.duolingo.com/cardwel1

This is happening consistently with French for me. I've filed bug reports to no avail

April 12, 2018

https://www.duolingo.com/Flim_
  • 1176

Ditto.

Lessons on the Android app not registering with the website; lessons on the web not registering with the Android app.

Moreover, the platforms are actually getting out of sync. The Android app is still showing 1/15 lessons while the website is showing 2/15 lessons for the same skill, despite having cleared app/browser caches on both devices. (Neither is accurate: I've completed 3 lessons.)

The crowns system is irritating and opaque enough doubling the time investment required to access content.

April 12, 2018

https://www.duolingo.com/RobCrownsSuck

You mean quin-tupling and for me, as I finished most of my trees, it is INFINITELY increasing time to access the SAME content as they HAVE NOTHING NEW!

April 13, 2018

https://www.duolingo.com/Bernard120821

I only use the iOS apps on a phone and an ipad. No problem for a couple of months, now failing to register is happening consistently and my work is not being recorded by Duolingo. Can't get past a 0 day streak having lost a 79 day streak despite repeated daily sessions. I like the concept, but am becoming disenchanted

April 12, 2018

https://www.duolingo.com/Paul-skookum

Yes the app just drops your lesson 1/8 to 0/8 so I have to take the same lesson twice and then it registers, used to be only the first lesson and today it dropped the second one also.. It's going to take a long time to learn spanish at this rate!

April 13, 2018

https://www.duolingo.com/gszeto

I seem to see it in Chrome for Windows. It seems to happen with specific lessons. I just saw this with Japanese, Transportation, Crown level 1, lesson 1 of 5. This is what I see: 1. I finish all the questions in the lesson. 2. I don't hear the trumpet sound or see the page saying the lesson was completed. 3. It takes me back to the Skills page. 4. The progress circle around the skill has updated (e.g., on Transportation, it goes from 0% filled to 20% filled), but the number of lessons completed doesn't increase (e.g., Transportation still shows 0/5 instead of 1/5). 5. If I switch to a different language and go back, the progress bar on the circle is back to 0%.

As a test, I did the same lesson in the iOS app, and the skill seemed to update normally, and after reloading the Skills page in Chrome, it's updated too.

May 31, 2018
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