https://www.duolingo.com/profile/Shellz795376

When to cancel to avoid autorenew???

Does anyone know what day exactly the 6month subscription autorenews??? I got charged for the 6 mon subscription on April 22 and do NOT want it to autorenew for 6 more months during my 6th month September 22-oct 22.

CAN SOMEONE CONFIRM I JUST HAVE TO CANCEL BEFORE OCTOBER 22??? OR IS THERE A RULE OF “MUST CANCEL X DAYS BEFORE SUBSCRIPTION IS UP????

Since I can’t find a phone number ANYWHERE to speak with an actual human about this, hopefully a duolingo rep has the courtesy to confirm here. Thanks

April 24, 2018

2 Comments

Sorted by top post

https://www.duolingo.com/profile/mk939

For iOS you go into your Subscriptions under Settings (Click Settings, select your name at the top, then iTunes & App Stores, then your Apple ID) and cancel it. You'll still have access to Plus - it just won't renew after your subscription is over.

April 24, 2018

https://www.duolingo.com/profile/jdroege

You can make sure to delete any financial information they have. Then they cannot charge your credit card ...

April 25, 2018
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