https://www.duolingo.com/LilRigler1

Kindle Fire 7 Kids cannot log into Duolingo

I recently got a new Kindle Fire 7 Kid for my child to use and am unable to log into her Duolingo account. If I enter her login, it just takes me back to the "get started/I already have an account" screen. If I enter the wrong login info, it will tell me the login is incorrect, but when I enter it correctly, it just sends me back to the "get started/I already have an account" screen again. I have tried clearing the cache, clearing the data, and even uninstalling and re-installing the app, but the problem persists. Help!

May 21, 2018

8 Comments


https://www.duolingo.com/FowlLanguage

They haven't updated the Kindle Fire version in ages. You should use the website from your tablet, which is pretty mobile and touch friendly.

May 24, 2018

[deactivated user]

    Duolingo, please update your app and install in Amazon App store. The Kindle Fire is a great way for KIDS to use Duolingo in a secure environment.

    June 6, 2018

    https://www.duolingo.com/pentaan

    Duolingo is a free App. It is very expensive to develop it for all the different App stores. Even Duolingo's Windows App does not contain the newest language courses and features.
    Probably, that's why Duolingo's updated Apps are only available in the two most worldwide used App operating systems, iOS and Android.

    June 28, 2018

    https://www.duolingo.com/Kama410

    The Kindle is an Android device. It's just a bit... customized with more security than other Android devices. You can't access the /home directories of other users, for instance. Well, not without 'rooting' the device which would probably void the warranty.

    June 28, 2018

    https://www.duolingo.com/pentaan

    https://en.m.wikipedia.org/wiki/Fire_OS

    Unlike previous Kindle Fire models, whose operating system is listed as being "based on" Android, the Fire HDX "Fire OS 3.0" operating system is listed as being "compatible with" Android

    June 29, 2018

    https://www.duolingo.com/Kama410

    Except that isn't really relevant since nothing uses Fire OS 3.0 any more apparently.

    https://en.m.wikipedia.org/wiki/Fire_HD#Software

    The Fire HD 7" second generation used Fire OS 3. Note that although this version is called the Fire HD 7", it is not the successor to the original Fire HD. This model is the successor to the Fire second generation. The Fire HD models second generation were updated to FireOS 4.1.1, based on Android 4.4.4, in Q3 2014.

    The Fire HD 6" and 7" third generation uses Fire OS 4 "Sangria", which features profiles so each user on the tablet can have their own settings and apps.[15]

    The Fire HD 8 and 10 fifth generation uses Fire OS 5 "Bellini" and was released in late 2015. In September 2016, Amazon released virtual assistant Alexa for the sixth generation Fire tablets.[16]

    June 30, 2018

    https://www.duolingo.com/Kama410

    I don't know how this is working out for you, but you can enable web content on their profile and add duolingo.com under their child profile in Add Web Content and then they can use the web browser for DuoLingo.

    You don't have to buy Amazon's Freetime garbage to use the web browser on a child's account. If you want to lock down the web completely you can set the content filtering age to like 2 years old and they can still access DuoLingo if you've specifically added it. In fact, that seems to be the only way to get to DuoLingo on the web from a child's account on a Kindle.

    I hope that helps.

    If you have any questions I'm quite willing to help. I've been using Kindles for my kids for almost two years and they can be a little... counterintuitive and flaky sometimes.

    June 9, 2018
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