https://www.duolingo.com/inkybaba

App is glitchy!

I am having so many problems with the app!

First of all, the app isn't even loading for me, it is a never ending loading screen (the three grey dots) and my screen will not come up. Secondly, When I press duel it exits me out of the app. My profile won't even load, and when I press "Add course" or whatever it removes the bottom navigation bar, which traps me in a screen for changing languages.

I do not like this new look very much, I found the old version quite fine and find no need for a complete app reboot just for adding a new game feature. I do not like the bottom navigation bar icons much, they do not fit the duolingo theme well.

Just a calling to fix problems and take suggestions :)

April 25, 2014

2 Comments


https://www.duolingo.com/FrankySka

Hi,

You might get better responses if you move your post to troubleshooting

To do that click “edit” below your post, and than scroll up to the top to choose this forum in the drop down menu. Then save!

also report which version of iOS you are using on your phone, and maybe which phone (iPhone? 4,4s,5? etc.).

Two things that sometimes help:

  • try shutting down the app completely (for me turning my phone off has helped before) or try to log

  • potentially also try uninstalling and reinstalling the app.

April 25, 2014

https://www.duolingo.com/inkybaba

thanks! I will try those things

April 25, 2014
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