https://www.duolingo.com/JohnDonela

Why did I lose 48 crowns when the program was upgraded?

JohnDonela
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I was in the middle of lessons when my program switched, and I lost 48 crowns.

I am at Level 24, well on my way to Level 25, and this happened.

I am going to reach 30000 xp long before I ever complete all the lessons, and I might never get back to 211 crowns. Why was this part of the switch?

5 months ago

34 Comments


https://www.duolingo.com/LegendaryAMG
LegendaryAMG
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Just happened to me as well. Is it a glitch?

5 months ago

https://www.duolingo.com/zhixon
zhixon
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I lost a few as well. It looked like it might have something to do with how they split some of the lessons. I had several that were partially complete. So 2 half done lessons is 0 crowns. Its also possible that they rounded down in some cases after the reshuffle.

5 months ago

https://www.duolingo.com/MaryEllen246097
MaryEllen246097Plus
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zhizon - I lost a lot, Crowns, Lessons learned, Vocabs, a Golden Owl. I reported it as a bug - you can too - use this link: https://support.duolingo.com/hc/en-us/requests/new

5 months ago

[deactivated user]

    might be.

    EditDelete5 months ago

    https://www.duolingo.com/MaryEllen246097
    MaryEllen246097Plus
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    the snowmaster - I reported it, you can too: https://support.duolingo.com/hc/en-us/requests/new

    5 months ago

    https://www.duolingo.com/MaryEllen246097
    MaryEllen246097Plus
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    LegendaryAMG - This is a bug or just wrong to wipe out old accomplishments on the old tree - tell them it's wrong like I did - here is the Bug Report link - I'm hoping I am not the only one entering a bug on this. Thanks! Duolingo Support Center/Submitting a Request - Bug Report Form - https://support.duolingo.com/hc/en-us/requests/new

    5 months ago

    https://www.duolingo.com/LegendaryAMG
    LegendaryAMG
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    Thanks! I did.

    5 months ago

    https://www.duolingo.com/merkavar

    is it not simply because lessons were updated and you no longer deserve crown 4 in a skill for example since the lesson is now harder?

    Like how when crowns first came out, no one was given crown 4 or 5 in a skill because it was deemed no one had earned that because the difficulty was higher than what was available before crowns.

    5 months ago

    [deactivated user]

      Its back. My battery was low on my phone. Now working

      EditDelete5 months ago

      https://www.duolingo.com/merkavar

      what? you crown level was lower because of a low battery?

      5 months ago

      https://www.duolingo.com/AmandaBeaty75

      I'd be fine if they had just knocked my levels back a little. Take a 5-crown and make it a 2 or 3, depending on what they changed. But some of the skills that I know I had 5 crowns in are now reset completely to zero, not even 1 crown like when we switched to crowns.

      5 months ago

      https://www.duolingo.com/MaryEllen246097
      MaryEllen246097Plus
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      merkavar: I lost crowns, lessons, lexemes, a Golden Owl - it is a bug. I reported it. You can too. Use this link https://support.duolingo.com/hc/en-us/requests/new

      5 months ago

      https://www.duolingo.com/JoeLearning

      WHOA, this new tree is all over the place! And I was so careful to get various sections of the tree to the same crown level... now it's blown up and scattered all over! LOL This will be a fun challenge though, I suppose!

      5 months ago

      https://www.duolingo.com/JohnDonela
      JohnDonela
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      OK. I started with the new tree, and while it is repetitive and boring, I found out I can quickly get the Crowns back. The early levels of the new lessons are very easy.

      5 months ago

      https://www.duolingo.com/MaryEllen246097
      MaryEllen246097Plus
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      JohnDonela - just because you can rebuild lost crowns does not mean it's not a bug - I lost, crowns, lessons learned, Vocabs learned, a Golden Owl. I've bug reported it. You can too. here is the link for reporting bugs to DL https://support.duolingo.com/hc/en-us/requests/new

      5 months ago

      [deactivated user]

        Have the same problem. All my levels are greyed out.

        EditDelete5 months ago

        https://www.duolingo.com/Rick392366
        Rick392366
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        5 months ago

        https://www.duolingo.com/MaryEllen246097
        MaryEllen246097Plus
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        Rick392366 - Yes, it is the new tree, but, it should not diminish or delete a person's accomplishments with the old tree. Do you agree? No, the new tree is not that much better that you need to diminish what was accomplished in the old tree. This is demeaning, and demoralizing. Here is a link to the DL Bug Reporting. Please add your voice to stopping the removing of a person's accomplishments every time they upgrade a tree. I still did those 337 lessons, not the 255 lessons they said I did now, etc. I lost crowns, lessons, Vocabs, and my Golden Owl that I earned on the old tree. It is gone. Is that right? To take away 8 months of hard work because there is a new tree? And it is not that much different. I've taken some lessons and it is the same old thing.

        https://support.duolingo.com/hc/en-us/requests/new

        5 months ago

        https://www.duolingo.com/Karen69472
        Karen69472
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        I very much agree tp you! It’s really demoralizing to loose most of the earlier skills having to redo boring and far too easy lessons. Me too, I lost my golden owl, crowns and it’s annoying to repeat easiest basics!

        3 months ago

        https://www.duolingo.com/MaryEllen246097
        MaryEllen246097Plus
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        LegendaryAMG -- MOD's will tell you that "this is all part of the new tree" - I say it is a bug to LOSE USER DATA, new tree should keep a users Data intact - I lost crowns, lessons, Vocabs, my Golden Owl, I reported it as bug and I suggest everyone that have lost data to report it too ----------------------------- How to report a bug to DL --------https://support.duolingo.com/hc/en-us/requests/new ----------------- Because the new tree should not wipe your your accmplishments with the old tree. I still finished 337 lesson in the old tree - not 252 Lessons now showing. I learned 1620 lexemes - not the 1588 now showing. I earned 128 crowns - not the 101 crowns now showing. I did get to the bottm of the old tree - don't take that away from me. I still accomplished that.

        5 months ago

        https://www.duolingo.com/MaryEllen246097
        MaryEllen246097Plus
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        Johndonela - It is a bug - report it like I did: https://support.duolingo.com/hc/en-us/requests/new

        5 months ago

        https://www.duolingo.com/merkavar

        are like 15 of the 32 posts here you saying it is a bug?

        :P

        5 months ago

        https://www.duolingo.com/AmandaBeaty75

        So I finally got a pop-up in the app this afternoon saying they've updated 55 skills. Six days after the update.

        5 months ago

        https://www.duolingo.com/sophiawain2

        It happened to me too. It probably does that every time it updates.

        5 months ago

        https://www.duolingo.com/AmandaBeaty75

        I lost 40. I don't see how updating the lessons makes skills completely reset from 5 crowns to zero. They're not even on level 1.

        5 months ago

        https://www.duolingo.com/merkavar

        My understanding is they are reset because they have new content, harder content.

        If you got crown 5 with easier content, doesn’t it make sense to reset your crown when hardercontent is added.

        As you aren’t really crown 5 by the new standard.

        5 months ago

        https://www.duolingo.com/AmandaBeaty75

        I understand, and I'm excited there is new content. But skills that were had 5 crowns shouldn't have been completely reset to zero. I knew enough to complete the skill before, but now it's not enough for even one crown? I don't know know for sure how many crowns I had because that's not my focus, but the last number I noticed was 164 or 166. Now I'm at 126 with a huge number of skills with no progress. I haven't seen anything yet that tells how many new skills they added, so I can't tell how many of those I had already completed. I do the practice, too, so it's not just about getting crowns, but I do like to be able to see what I've already worked on.

        Not having any warning about the update was not helpful, either. Duolingo should send out emails before important changes. Not everyone comes to the discussion boards on a regular basis. They're not even available in the app.

        5 months ago

        https://www.duolingo.com/betsys2003
        betsys2003
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        Well, then they really shouldn't have done that, should they?

        There's no limit to the number of subjects. If they wanted to add harder words about, say, Health, why not leave the existing Health as it is, and add a subject called Health 2, instead of changing up Health and resetting everyone's crowns?

        5 months ago

        https://www.duolingo.com/sophiawain2

        I totally agree with you.

        5 months ago

        https://www.duolingo.com/MaryEllen246097
        MaryEllen246097Plus
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        Merkavar ---just because DL has a new tree, does not mean you didn't accomplish much on the old tree - a new tree should not wipe out old tree accomplishments ------ I lost crowns, Lessons I learned, Vocabs I learned and the Golden Owl for reaching the bottom of the old tree. ==== it is a bug to not roll over old tree accomplishments. I entered a bug report and I invite all that have lost User Data, like I did to do the same. DL never said it was going to take back accomplishments because it was going to upgrade the tree - --- this is clearly a bug. --- use this link: https://support.duolingo.com/hc/en-us/requests/new

        ----I"ve looked at the new content on the new tree. same level of difficulty ----- the new tree crown equals the old tree crown. no difference . Duolingo may lose people over this, I know they are going to have people that were Plus accounts to change them to Regular accounts after this. It is demoralizing and wrong to give virual awards and then to take them back.

        5 months ago

        https://www.duolingo.com/merkavar

        Pretty sure the old tree had 300 crowns and the new tree has 500 crowns.

        Am I mistaken?

        5 months ago

        https://www.duolingo.com/MaryEllen246097
        MaryEllen246097Plus
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        AmandaBeaty75 - I believe this is a bug to lose user data. I've reported it, because I've lost crowns, # of lessons accomplished, Vocabs learned, and my Golden Owl for reaching the end of the tree. I've created a Bug Report and so can you - here is the DL Bug Reporting Link ---- https://support.duolingo.com/hc/en-us/requests/new

        5 months ago

        https://www.duolingo.com/AmandaBeaty75

        I reported it as soon as I discovered it on Friday (5/25). I got a "thank you for reporting the bug" reply on the 28th. Since that took so long, I'm going to assume a real person saw it.

        5 months ago

        https://www.duolingo.com/MaryEllen246097
        MaryEllen246097Plus
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        JohnDonela - I've put in a new request https://www.duolingo.com/comment/27486431 that DL give an option on Tree 2.0, to allow those that want to continue on Tree 1.0, can do so. I don't mind having another Flag, nor do I mind if there are no MODs. I just hope they will allow thoses that want to, to finish Spanish 1.0.

        5 months ago
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