Mobile vs. desktop (gems vs. ingots) // frightened by some troubleshooting posts (!)

I was using DL on my phone for about a month and discovered the desktop website a couple of days ago. Really enjoying the website learning experience and I think I'll be using it and not the app a lot from now on.

But I'm wondering about how gems interact with ingots. Am I missing out on gems on the app by using the website? I keep cautiously checking my app after I complete a level on the website to see if I've been rewarded for my progress as usual. Is it just me or am I losing out by using the website?

On a separate topic, I was reading through posts when I came with my above question and I saw a lot about trees and streaks being wiped out and progress lost. That has spooked me! I would be gutted if I ran up a long streak and cracked a language only for DL to arbitrarily wipe it or for it to be lost in an update.

Is this going to happen to me?? And how do I make sure it doesn't??? ':(

June 2, 2018


You are more likely to lose a streak on the mobile app than on the website, especially if you use a PC with an ethernet cable rather than WiFi

The hullabaloo about lost progress is because a MAJOR upgrade is currently being released for the Spanish course, and people who are used to seeing most of the course (or all of the course) completed are upset by suddenly seeing that they have so much more to do. Furthermore, new content was introduced into early skills, so to "complete" those skills, in order to unlock later skills in the tree, they have to repeat very basic lessons. This feels like a waste of time and can be frustrating.

I personally prefer the website for practice because it has the tips and notes (click the light bulb icon beside the "start" button when you open a skill), and because I can type a lot better on a keyboard than on a phone or tablet.

I like the mobile app because I can use the mic and speak my answers instead of typing them. This is great for practicing my pronunciation.

June 2, 2018

Thanks for the helpful reply.

The app has the light bulb symbol beside the lessons too though. But I agree with you that the web-based learning experience is fun and engaging for practise.

My question about how web and app co-exist in relation to progress and lingots and gems though remains unclear. Check out my reply to The_Mama below if you get a chance. Thanks again.

June 3, 2018

To get all the lingots possible, once you've completed your goal for the day, whether on the web or the app, make sure you use your mobile app to open a treasure chest.

On the days when your streak will become a multiple of ten, make sure you reach your goal on the website. That way, you'll get a bonus of 1/10 of your streak in lingots. You won't get it if you complete it on the app. So make sure your 40th day's goal is reached on the web, and you'll get 4 lingots. On the 50th day, you'll get 5, etc.

June 3, 2018

Thanks for the reply. This is surely unnecessarily complicated though, no? I'm getting the impression that there just isn't 'perfect' interaction between the learning experience on web with that on app and vice versa. Maybe it's something DL hasn't figured out yet? @Lrtward

June 3, 2018

The problem, as SuperMaro pointed out below, is that all the versions have different features. I get speaking exercises and clubs on android. I have the new colors and timed practice on the web (and it's easier to type on a real keyboard). On ios, some people have the limitation of hearts. For each activity I do on the web, I get 10 XP, but up to 15 if I do it on android.

I can understand if they implement an A/B test on one platform before porting it to the others, but it seems like some things would be incorporated into all of them by now.

June 4, 2018

Unfortunately there is a lot of confusions to many members including me about the two different versions of Doulingo (The web site and mobile App). It is really annoying that they aren't the same! each version has advantages and disadvantages which members do discover it by themselves! It isn't even explained by Doulingo! It includes: 1- Limitation of progress because of life/hearts on mobile version 2- the gems and ingots prizes difference on both versions 3- the club which isn't available at website version and much more which I keep discover myself everyday We hope that Doulingo make both of the website and mobile Apps integrated and contain the same features of each other.


June 3, 2018

The hearts are apparently only on ios. I don't have them on android.

June 4, 2018

hey can you tell me what is your problem again

June 3, 2018


June 3, 2018

I started taking a screenshot of the progress calendar every day. Although I prefer the mobile website, I have to go into the app to do this. I lost my streak a few times before I started doing this. So far there has only been one glitch since I started with the screenshots it and my streak freeze took care of it.

January 27, 2019
Learn a language in just 5 minutes a day. For free.