https://www.duolingo.com/SaifullahS6

Is anyone at all surprised that yet another release day has come and gone without (1) a release ...

...(2) an update, or (3) an apology?

Look, we get it, teaching a new language from scratch is difficult and there are bound to be unforseen delays and difficulties. We also recognise the fact that the contributors are volunteers and genuinely appreciate them giving up their time to add to the course.

But what is it about this language that anybody who volunteers to contribute becomes incapable of communication, engagement, and expectation management? After the disaster that was the original team, this new team seemed to be doing better on that front in these respects. So it is a huge disappointment that they appear to be taking a leaf out of jitengore's book.

Seriously, if you're having problems, just keep us in the loop with timely updates. They don't have to be long; just a few sentences will do. I know we're not paying for the course, and I know you're not getting paid to do it ... but regardless of that, if you commit to delivering something by a specific date then it is purely a COMMON COURTESY to keep those who are waiting informed as to what is going on.

July 16, 2018

51 Comments


https://www.duolingo.com/realSumedh

I contacted Duolingo by mail and they said Hindi course will go live this Thursday, July 19.

July 17, 2018

https://www.duolingo.com/isnottogive

Two lingots for contacting them and giving us such good news!

July 17, 2018

https://www.duolingo.com/realSumedh

Thanks! :)

July 18, 2018

https://www.duolingo.com/Dise6

Thank you for chasing that up.

July 17, 2018

https://www.duolingo.com/realSumedh

You're welcome :)

July 17, 2018

https://www.duolingo.com/ANUJM04

All that’s left to say to them is: चलो जल्दी जाओ!!!

July 18, 2018

https://www.duolingo.com/atikshsingh10

Wow they replied that fast. Take 6 lingots

July 17, 2018

https://www.duolingo.com/realSumedh

Thanks! :)

July 18, 2018

https://www.duolingo.com/FinchFries

Thank you for following up with this. I was so excited that it was going to be released back in April, and then it got pushed further.

July 17, 2018

https://www.duolingo.com/realSumedh

You are welcome :) All the best for learning Hindi.

July 18, 2018

https://www.duolingo.com/Sivapriya15

Is there any way we can thank the contributors?

July 19, 2018

https://www.duolingo.com/HooSteveK

I will probably be downvoted for this, but I have lived in India for almost a year. I have to say this could be a cultural thing. No one in India wants to give bad news, while there is a strong tendency to over-promise and under-deliver. I have said in other threads that I would like to act surprised by this development, but, alas, I am not.

July 16, 2018

https://www.duolingo.com/KananG1

Hahaha, this made my day. xD

July 18, 2018

https://www.duolingo.com/SaifullahS6

Hi man, I hope you don't take my comments personally. It was my frustration at the history of the course that came out when I wrote the post. I do appreciate the work you're all doing to get this course to us.

July 18, 2018

https://www.duolingo.com/KananG1

Certainly, I totally understand your point of view. Enjoy the course. :)

July 19, 2018

https://www.duolingo.com/Sivapriya15

Bahut bahut dhanyavad!!! 3 lingots for you!

Bhagavan ki kripa (I don't have devanagari script on my phone)

July 19, 2018

https://www.duolingo.com/SaifullahS6

No downvote from me, and I'm of Indian origin.

July 17, 2018

https://www.duolingo.com/Alphafrog

The course is Locked according to the Weekly Incubator Summary report: https://forum.duolingo.com/comment/28031522

Locked means: "(Locked)" indicates that the volunteers have locked the structure of the course they have constructed, which transmits it to Duolingo for final processing.

Looking at the report there are two other courses that are locked: "Indonesian for English speakers" and "Spanish for Italian speakers".

Indonesian: https://incubator.duolingo.com/courses/id/en/status

Spanish for Italian speakers: https://incubator.duolingo.com/courses/es/it/status

Although it is annoying that there are not more frequent updates from the Hindi team the course is now with the Duolingo team. The other two courses are set for the 17th July (estimated). It is very likely that the Duo team are arranging for the three of these courses to be released at once for marketing / advertising reasons. In which case the Hindi course will be out this week.

July 17, 2018

https://www.duolingo.com/Steve442199

Now that's a useful update - we're clearly waiting on the Duolingo team now.

One small correction; according to the link, Indonesian has an estimated release date of 17th August (not July) which probably rules out the bundled release theory (at least for this week).

July 17, 2018

https://www.duolingo.com/Alphafrog

Nice spot. Yup I agree, it may still be a little while before the release though it all depends on how the Duo team wish to market it.

July 17, 2018

https://www.duolingo.com/Trofaste

(1) is entirely out of the volunteers' hands. They have locked the tree, which means that the ball is entirely in Duolingo's court, there's nothing the contributor team can do to speed things up. As for why staff doesn't have it released, they probably know nothing more about that than the rest of us. It may be technical issues. Maybe there was an emergency with something else that prevented staff from doing what was necessary. We haven't been told what the reason is, but we can't blame the volunteers for that.

As for (2) and (3), if the team doesn't know anything and it's out of their hands, what is there to say? "We don't know what the holdup is. Sorry for not doing what we can't do."? Personally I'd rather them spend their time on what they've been doing - working on improving the course in the ways they can. If anybody owes an apology, it would be the Duolingo team anyway, not the team of volunteers.

But what is it about this language that anybody who volunteers to contribute becomes incapable of communication, engagement, and expectation management?

The current team has been giving regular updates when there was anything to say. A month ago they took the time to explain that they were facing delays because of technical issues with the testbed, and that problems that have come up while testing are being fixed. That's clear communication and engagement, letting people know what's going on. They also said "if everything goes well we hope to be able to launch in time". That's setting expectations. They said they hoped to launch by this date. That doesn't mean they're saying they definitely will, especially as they said "if everything goes well". Something probably didn't go well.

if you commit to delivering something by a specific date

Actually, nobody committed to delivering anything by a specific date. That date was set not by one of the volunteers but by a staff member, which means that if anybody were committing to anything, it would be staff, not the course contributors. But the course page states very clearly that the date is an estimated completion date. That means there's no commitment to release by that exact date. Just the same as if you tell someone that you estimate it will take you an hour to be somewhere, you haven't committed to be there in exactly an hour, it could be five minutes more, three minutes less, whatever. If circumstances were delaying you by another hour, then it would be polite to let them know, but five minutes or less is not a big deal.

July 17, 2018

https://www.duolingo.com/RYANDONO

Thanks Trofaste. I appreciate your comment and your work.

July 17, 2018

https://www.duolingo.com/atikshsingh10

LINGOTS!!

July 17, 2018

https://www.duolingo.com/atikshsingh10

I wasn't asking for 'em I was giving them out. hahaha

July 25, 2018

https://www.duolingo.com/Trofaste

Haha Comments showing appreciation often get an automatic lingot from me just because I feel politeness should be encouraged! :)

July 25, 2018

https://www.duolingo.com/psionpete

The incubator says that the Hindi course is locked which means the language course team have finished all their sentences etc and have made it available for the Duolingo team to prepare it for release into Beta. That process can take several months but only the Duo staff know what the problem is and when it will finally get released.

July 16, 2018

https://www.duolingo.com/RYANDONO

That's my chief complaint with the Arabic incubator page. Zero updates. I can be so much more patient when I have more information. At least the Hindi team has been somewhat communicative.

July 16, 2018

https://www.duolingo.com/SaifullahS6

I gave up on the Arabic course long ago. But the Hindi course contributors dribble you just enough information to keep you interested :-D

July 17, 2018

https://www.duolingo.com/RYANDONO

Agreed. I'm using Mondly Arabic in the meantime. It's not bad, but it's not free either. I also prefer Duo in general and I like keeping all my language learning in one place.

July 17, 2018

https://www.duolingo.com/Lazrab

Just my two cents, id stay away from mondly. Ive used it for many different languages and found they translate lots of things grammatically or idiomatically incorrectly, as well as just using words that, although correct, arent the commonly used words. Among other things. Be careful

July 18, 2018

https://www.duolingo.com/RYANDONO

Thanks for the heads up. I've been on the fence about paying for it anyway. I've been using the free lessons. I can say "Good Evening" like a pro. :)

July 18, 2018

https://www.duolingo.com/SaifullahS6

Much more useful than "I am a penguin" :-P

July 24, 2018

https://www.duolingo.com/AndriLindbergs

I agree. While I am humbly grateful to the contributors that create the course, my patience with the Hindi course is running thin. I have been waiting for it for over three years now.

What's funny (and possibly quite revealing) is, that as of now, the incubator status page (https://incubator.duolingo.com/courses/hi/en/status) still says that the release date is 16th of July. This makes me think there isn't much activity going on behind the scenes. I hope I am wrong.

Sorry to sound so negative, but this one course creation must have some kind of a record at Duolingo.

July 17, 2018

https://www.duolingo.com/Trofaste

At this point it's not the Hindi course's fault (hard to blame the course itself under any circumstances anyway ;). The current team inherited a partially constructed tree, which in some ways is harder to work with than starting from scratch, and they've done what they need to do to get the course released. It's out of their hands now.

On the rest, not sure whether to say I'm sorry to contradict you or happy to be able to. ;) First, there are currently 4 courses in Phase 1 which entered the Incubator before Hindi. It has been in Phase 1 longer than any course currently in Phase 2 or 3 (currently 6 days longer than English from Thai) though. As for editing the release date, if I were a contributor on the Hindi team I would be very hesitant to change a date set by a staff member. Sure, staff could change it, but honestly, if it's going to be released within a few days I'd rather them spend their time on other things. It is an estimated date, after all, it doesn't say anywhere that it's an exact date. It's probably precisely because there is a lot of activity going on behind the scenes that it hasn't been changed; staff are really incredibly busy people. The Hindi team is also active, by the way, they've been doing a lot of work on improving the course while waiting for it to be released.

July 17, 2018

https://www.duolingo.com/lizsue

As for records, you can see an unofficial list at http://duolingo.wikia.com/wiki/Course_list (pretty soon it might be updated to include Hindi for English speakers' Phase 2 entry), and sort it by number of days in Phase 1 if you like. ;)

July 19, 2018

https://www.duolingo.com/Katiefalcone17

My boyfriend is Indian, and him and his parents' speak both Gujarati and Hindi. My boyfriend grew up most of his life in America so his English is very good, but his parents still prefer to speak in their native languages. His parents mean a lot to him, and I want to show them I care about them and their culture by learning their language! We have a road trip together coming up labor day weekend, and I want to try and learn as much Hindi as possible so I can surprise them. I very much hope Duolingo does drop the Hindi course tomorrow, so I can start studying up!

July 18, 2018

https://www.duolingo.com/zeebo7

I'm in the same boat with my girlfriend. Her family only speaks Hindi. Thankfully after 4 years my Hindi is conversational, but I'm excited to do this course to polish my grammar. While waiting I almost finished the English for Hindi speakers course, which has also been quite helpful. Good luck to both of us!

July 18, 2018

https://www.duolingo.com/atikshsingh10

I agree with you, just give them some time though you know. They already have so much pressure. Who knows maybe it comes out late according to Indian Standard Time. Maybe it needs to be reviewed by Duolingo staff. We all need to just hold on a little longer alright. This course might just be the most anticipated course on duolingo!!!

July 16, 2018

https://www.duolingo.com/SaifullahS6

As I said, it's not the delays that bother me. It's the lack of communication.

July 16, 2018

https://www.duolingo.com/atikshsingh10

True True...

July 16, 2018

https://www.duolingo.com/Sivapriya15

Indian standard time is 9 hours ahead of me on the east coast of the US. It is now 7/17.

I can't say I'm surprised though. That's the beauty of not setting those expectations, especially when it has been shown time and again that it is not happening when they say. You can't get perturbed when you aren't attached to certain results.

Most of us don't mind waiting, but at least give us the courtesy of communicating that there is a delay.

July 17, 2018

https://www.duolingo.com/HooSteveK

IST is 9.5 hours ahead of EDT. Don't forget the 1/2!! :D

July 17, 2018

https://www.duolingo.com/Sivapriya15

LOL, of course. Especially for my friends in Delhi!

जय हिन्द! हर हर महादेव

July 18, 2018

https://www.duolingo.com/Dise6

I like to give it two days because while the 16th has been and gone for half the world, it's still the 16th for the rest. It went up to 90% hatching this morning when I checked.

Don't count it out yet and at the very least we do know it's far enough along to be alpha tested before release, so that's closer to beta release than not. That's at least a lot better than what things were looking like before.

July 16, 2018

https://www.duolingo.com/Sivapriya15

It's been the 17th in India for at least 9 hours. Granted, they may not all be there, just saying. It is now 1am here on the EST of the US, which means it is 10pm on the west coast....

It comes when it comes. Just hope nobody gets their hopes up too much and instead be happy when it finally does arrive. In the meantime, Memrise is a nice alternative, at least in learning vocab.

July 17, 2018

https://www.duolingo.com/aei_kei

The course is here, guys. Cheers!

July 19, 2018

https://www.duolingo.com/isnottogive

Thanks for the news! cheers indeed!

July 19, 2018

https://www.duolingo.com/Sivapriya15

Whoop! Whoop! So exciting!

I'm able to access it from my computer, but not on my phone. Is there some trick to it that I'm missing? Anybody know?

July 19, 2018

https://www.duolingo.com/isnottogive

It generally happens that the courses that are in beta start in just the webpage and are later added to both Android and ios

July 19, 2018

https://www.duolingo.com/Sivapriya15

Thank you! Good to know.

Since I've been gradually studying Hindi, I decided to do the test. I tested out of 15 skills. Don't know if that's good or what, but I'm certainly excited to get started with this. So grateful to all the contributors!!!

Oh and 3 lingots for you! ;)

July 19, 2018

https://www.duolingo.com/Don_Cristian

I never expected it to be on time. The course is probably almost done, but what I expected was that the release would be postponed by a couple of weeks or months. I will be disappointed if the course isn't available this year. Only that is surprising that you are expecting the Hindi course to be released on time. Very few of the courses have been completed quickly or in the promised time.

July 17, 2018
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