Android app hanging again
It seems to be a chronic problem to the point where the app's unusable a good chunk of the time. It hangs when I try to start a lesson, it hangs when I try to submit an answer, it hangs when I try to test out of a level. Restarting the app doesn't seem to help, rebooting the phone doesn't seem to help, and uninstalling/reinstalling only seems to help temporarily until it starts the same behavior all over again. :(
For troubleshooting I need to know:
- Brand and type of your phone
Android version number of your phone
version number of the Duolingo App
do this issues appear online, offline or both
. Wifi or 4G/LTE
. is the signal weak or variating
Samsung Galaxy S8 running Android 8.0.0 App version is 3.91.1
The issues are happening online and off. Sometimes lessons won't download. I'm usually on wifi, but I've tried turning it off (and using 4g), but there doesn't seem to be much change in behavior.
Thanks for looking into it!
This week, you are the second Plus user with an issue on an Android 8 (Oreo) device.
You might have a look at this discussion
Please, submit a bug report via
.... you have an issue related to Duolingo Plus, please select "Purchase Issue" from the dropdown on the form.