https://www.duolingo.com/Silvia226701

Daily goal Bug?

So I can see in my browser that I completed my goal every day in the last week, but somehow my streak freeze was used up today.

Can you fix this? This isn't the first time that it happened.

July 22, 2018

4 Comments


https://www.duolingo.com/pentaan

Probably your "streak freeze" has been used about 2 weeks ago.
In my timezone (UTC+2, Amsterdam), Duolingo's servers did not register any XP on 2018-07-09.
However, that may differ from your timezone.
You can see this in your timezone in the "Daily progress" graph in your unofficial progress page
https://www.duome.eu/Silvia226701


General tips

1) Never log out Duolingo or your device before you have forced the synchronisation:

  • App:
    Select another course in the App
    Tap the flame icon to check if it still shows "You've met your daily goal"

  • www.duolingo.com:
    Refresh your browser

2) Check the synchronisation in your unofficial but very useful progress page https://www.duome.eu/Silvia226701/progress

3) More tips in
"Checked on your Streak freeze today?"
https://www.duolingo.com/comment/24771557

July 22, 2018

https://www.duolingo.com/Silvia226701

Thanks for the links.

I'm in the same time zone and you there is no XP on that date, but I am doing the double or nothing challenge, and I would have seen if I had been missing the streak freeze. And I actually got a notification today telling me that I used it up.

Yesterday the flame icon was showing that I had met my goal, but the counter on the wager hadn't gone +1.

July 22, 2018

https://www.duolingo.com/pentaan

Yesterday the flame icon was showing that I had met my goal,

Unfortunately, you cannot rely on that message unless you have refreshed the webpage/App

However, if your "Daily goal" graph shows at least 10 XP each day, then

July 22, 2018

https://www.duolingo.com/MarloGriffith

This happened to me yesterday too! I definitely completed my goal and today i logged and it also said my streak freeze was used up. Very frustrating.

July 26, 2018
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