https://www.duolingo.com/jmartine1

Disappearing streak question

It seems that whenever I don't get to use DL until after 10pm or so, it somehow doesn't count it, and my streak resets to zero. However, if I look at my graph, it shows that I've earned points that day, but the streak is still at zero.

Does anyone know why this happens? Is there any way to prevent it? Any way to get my streak back?

May 2, 2014

3 Comments


https://www.duolingo.com/wazzie

The DL 'day' is based off the time zone you were in when you first made your account. It sounds like your current time zone is -2 hours from the one DL is using to count your streak.
To find out which timezone you are in, right click the webpage, select 'view page source' and search (using ctrl F5 or similiar) for 'timezone' and it should let you know which timezone DL has you in.
If your timezone is wrong, as far as I know, there is currently no way to change it.

May 2, 2014

https://www.duolingo.com/annedebora

Today I have the same problem, but my streak got reset at 23.34. I was practising and noticed the " You have lost your wager" alert. My timezone is correct. Also my graph shows I got points this friday.

May 2, 2014

https://www.duolingo.com/wazzie

Unfortunately, your graph uses the local time of your computer while the streak uses a global clock (independent of your computer's time), so the graph is not a good indicator as to whether or not you are maintaining your steak.

May 2, 2014
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